Re: Sound out of sync with Picture. Tektronic. Enthusiast - Level 3. 06-20-2009 09:00 AM. here is what you can do before calling in. do a unscrew rescrew of coax, power cycle the box by unplugging it and plugging it back in. If possible use another box to prove it is the box. also make sure the box is well ventilated, nothing on top.Feb 18, 2012 · It may be a HDMI handshake issue, or possibley even a cable issue. Have you tried a different HDMI cable if that's what you are using. Generally the scrambling of the picture is due to loss of lock on the Horizontal Oscillator frequency. In Component Video I believe the synch signal is on the 'green' channel.There is an aspect button (#) on the fios remote. Make sure you select the one that shows the most. And of course make sure your STB is set to output the right ...If you have an older high definition TV and have problems with the picture size on the TV screen, from your Verizon FiOS TV Remote try: a) going to Menu -- Settings -- Video Format -- select 720p 16:9 instead of 1080i 16:9. b) pressing the pound sign '#' a few times to change the Aspect ratio to the best picture fit.Now that we've identified the reasons why Verizon Fios Keeps Freezing, let's look at possible solutions to fix the issue: 1. Restart Your Router or Set-Top-Box. Restarting your router or set-top-box can resolve many issues, including freezing. 2.I have two separate TVs that have poor (but not totally unwatchable) picture quality but are crystal clear when using a streaming services via Roku/Amazon Fire Stick. I am not sure if it is related to possibly older equipment (set top boxes or Actiontec MI424WR router) or the fact that our main box is in the basement and splits (PDI-2WMS-5 5 ...This one has the Verizon's techies scratching their heads. Recently got a new set box. Have non-HD TV but the box is a HD DVR. Matched the cable placement from original box (also an HD DVR for my non-HD TV, which worked fine for years) but now I get two picture areas evenly on the screen with a blac...How to Troubleshoot Verizon Fios TV Issues. Problem 1: Snowy Reception. Problem 2: No Reception. Problem 3: Television screen is Blue. Problem 4: Wavy Lines. Problem 5: Zig-Zag Lines. Problem 6: Horizontal Lines. Problem 7: Screen Is Green, Red, OR Completely Washed-Out. Problem 8: Television Picture Is Too Small.I just upgraded my service to Quantum TV (one VMS and 2 clients) with a new Fios Quantum Gateway router and the picture quality on all 3 TV sets is now worse on HD stations--as if the picture is at a lower level of resolution, less detailed, less sharp. A tech came to my house and was perplexed say...Picture In Picture Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate Content ... 04-25-2018 05:36 PM. Is there a way to watch two channels at the same time with my Verizon fios? I have the same question. 0 Likes Reply. 6 Replies All Community topics; Previous Topic; Next Topic; An …If you’re a Verizon Fios subscriber, you have access to an extensive range of entertainment options. Whether you’re a sports enthusiast, a movie buff, or a reality TV junkie, the V...Re: picture messaging. schroeder1959. Member. 10-11-2009 06:01 PM. I have been having the same problems with my phone. I can send pictures messages from my new Env Touch to Verizon customers, but can not to AT&T customers. This started all of a sudden too, I have always been able to send picture messages to them, but now I get and incomplete .../r/Fios is a community for discussing and asking questions related to Verizon landline and Fios (TV, Internet, and Phone) services. For questions related to Verizon Wireless, head …Appearance or quality of picture · Make sure the TV's power is on. Press the TV's power button · Use the TV remote to set the channel to 3 or 4 · Check...I just bought my first flat screen. I had a SD set top box and exchanged it for a HD box. However before the exchange, I connect the coax cable directly to the tv. WOW! What a great picture on the local channels. When I connected to HD box picture was not as sharp. How can I get a good picture...ABC owned and operated (O&O) stations are in the process of adding a second HD subchannel (Live Well HD) at the direct expense of picture quality on the main ABCHD feed. Each station has 19.4Mbps total to split among their various subchannels for weather, traffic, news, etc. Until now, most subc...Re: No tv picture when guide is displayed. gs0b. Community Leader. 10-28-2020 09:18 AM. The guide was updated in September and the PIP feature was removed. A new update is in the process of being deployed that restores this feature. Verizon says it will be deployed by tommorow (10/29/2020) in all markets.You need a 2-tuner set-top-box to support Picture in Picture. To my knowledge they are planning on offering them in the future. Here's some related discussions, but unfortnatley not really an option yet with FiOS.The new Fios One, aka 4100 boxes do have better picture quality than the old boxes like yours and the 1100 series. There is a lot more enhancement processing in the new boxes, and it shows. If you have a 4K capable TV you can watch some sports on two 4K channels from the box.Oct 27, 2020 ... The guide was updated in September and the PIP feature was removed. A new update is in the process of being deployed that restores this feature.I have Fios One TV and internet. Got it installed about 2 months ago. My router (G3100) and main STB are on my 1st floor in the front of the house and my fios one mini STB is upstairs in my bedroom which is in the back of the house. When watching TV upstairs in the bedroom, the picture freezes every...Aug 8, 2010 · Verizon Community. Products. TV. Picture in Picture. 572 Members online 253K Discussions 42.2K Solutions. More Options. ***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech!Has this happened to anyone? My PIP (Picture in Picture) was working fine until the switch over to digital, now since the switch it I only get a couple of channels in PIP and one of the channels has a message saying "if I am receivieing this message I need a digital decoder" or something to that ef...Mar 4, 2018 · I followed a chat with a Verizon, and ended up requesting a technician. Long story short, the problem was in the ONT, which was a “pioneer” install of FIOS in our neighborhood. The tech installed a brand new, modern era ONT package, and the defective picture problems were instantly resolved.Mar 30, 2022 · By setting the Video Format to 2160p in the Fios box, you are making the Fios box do the upscaling your TV needs to display a picture in 4K. If you set the Fios box to 1080, the TV uses it's built in upscaler to create an image. The downside to that is when watching real 4K content from the Fios box, it will only be 1080p.Re: Sound out of sync with Picture. Tektronic. Enthusiast - Level 3. 06-20-2009 09:00 AM. here is what you can do before calling in. do a unscrew rescrew of coax, power cycle the box by unplugging it and plugging it back in. If possible use another box to prove it is the box. also make sure the box is well ventilated, nothing on top.Hey guys I'm having an issue with my STB. The audio doesn't seem to want to work but the picture is fine. Called help support and they can't talk to me until tomorrow. Can anyone help in the meantime? My STB model is VMS4100. I have tried to trouble shoot myself by going to the audio menu from my remote but nothing works on there. Any ...Unplug power to router. Unplug power to Fios box. Plug router back in, wait until it is stable, power Fios box back up. Also check all coax connections. Do you have a newer ONT or an old one? New unit is black, with a lot of ventilation holes. Also when program freezes go here and see what the SNR is: Main Menu > Settings > System Information.If you post that, someone with the same phone might share their experience. I just tested on my Android moto Z4 and hitting the + icon, selecting camera icon, taking the picture, touching the 'check' mark opening 'edit' picture, hitting the blue SEND arrow, did in fact send the picture for me. I have Message+ v6.9.13.For 3G devices, dial *228 send, option 2. For 4G, just remove your battery and replace. Also, you can try enabling airplane mode then disabling. If still having any issues, I recommend contacting our technical support at 800-922-0204 option 3.Option on the STB is to go into the Settings and turn on HD overide. But many people do not like that option because it adds a delay in switching picture formats when changing channels. Second option is to set your TV display to stretch, or pan and scan, depending on the TV features. Many TV remotes have an option refered to as picture mode ...Apr 23, 2011 · Re: TV Picture Freezes. hracer. Contributor - Level 2. 04-23-2011 01:40 PM. You may want to check your signal levels to both boxes. Go to menu/customer support/in home agent, then choose the network diagnostics. After the diagnostic has ran. Press the blue info button. You will see the signal level at the bottom middle of the TV screen.One of the features I used to use on my TV was Picture in Picture. Since Verizon when 100% digital you can not hook the cable line into the cable outlet to get P-N-P. ... Verizon FiOS TV, Internet, and phone IMG 1.5.0 Keller, TX . Re: Picture in Picture. Great idea. I will set that up today.The FiOS boxes do not support PiP. Rumor has it that this functionality might be added for the HD DVR boxes at a later date, but Verizon has not confirmed this. This topic has been discussed before. No Motorola DVR from any cable company supports PIP and that is not going to change with any of the existing models.Sometimes when turning on my TV/STB my picture for all channels is BLACK and WHITE. The only way to get color back is to pull the STB power plug and reset the STB. This is happening more often.. was once a month ... now almost daily.Mar 7, 2018 · There is definately some processing being done in the new boxes to improve the look of the upscaled video. The advantage to leaving the box at 2160 is if you watch 4K Netflix, you dont have to reset the box to 2160 to watch 4K. Helped me too. 10 Likes. Correct answer: I am shopping for good 4k tv. In layman's terms, will the upscaling of fios ...I'm brand new to FiOS and to HD channels. I had TV through Dish and found that the "partial zoom" setting worked fine on all channels. Now I'm suddenly forced to figure out how, with Verizon's HD/DVR STB, to fill most or all of the screen without undue distortion. As I understand it, there are five different variables to manage: 1. 1080 vs. 720.We've just upgraded Verizon FiOS to Quantum 50/50 Internet and Quantum TV. As soon as the equipment was installed and new services were activated - it appeared that picture quality on HD channels is not even close to what it used to be with the "plain" (not Quantum) FiOS.Verizon Cloud. Verizon Cloud offers secure online storage to back up and sync your important contacts, photos, videos, music, documents, call logs and text messages. Access and manage all your content on any of your devices, even while you're on-the-go.FIOS TV One Mini & DVR units were great up until a few months ago. Slow channel changes, distorted picture (black and color lines/blocks) and picture freezes constantly on certain channels - of course this happens on the channels I want to watch! No picture quality issues while watching On Demand shows or Netflix.FiOS TV subscribers can now enjoy online KODAK Gallery photos and slideshows on their TV screens, thanks to a free new widget from Verizon. The widget gives registered KODAK Gallery users instant on-screen access to photos and slideshows they have stored on Kodak's online digital photo service.My verizon fios picture started freezing up and losing sound. If I juggle channels around I can eventually get the channel back and working again. Skip to main content. Accessibility Resource Center Skip to main content. Personal Business. 1-833-VERIZON Stores Español. Shop Shop ShopThe hidden menu: Power off at button on box, quickly OK 2X on remote>left direction arrow> select USER MENU> Additional HDMI settings>set audio to LPCM. OK, then power off box and reboot. It’s connected through HDMI from STB to TV. No sound bar. I did the hidden menu but I don’t see a USER MENU option.I thought that perhaps these are just sad compression losses with FiOS TV content, as I am new to FiOS TV. But some others have reported that the VMS-4100 resolves picture quality issues like this (unfortunately with a surround sound issue instead).Verizon begins blocking tethering for jailbroken phones, Google Docs gets the same design refresh as its siblings, and Google Dictionary closes its doors. Verizon begins blocking t...Verizon needs to get up to date. The problems with PIP reside in the STB. Assuming you have a 2 Tuner STB as I do, you already have the ability to tune into 2 shows at the same time. That is the feature that allows you to watch one program while recording another or record two programs, etc. Wha...Now 5 months since we switched to FIOS from Comcast, and the dropouts continue. I have disconnected the router and QIP7216, then sequentially reconnected them to current, and the problem disappears for, at most, one day, usually less. Where is the updated firmware that FIOS was supposed to install on our 7216s in August? Will it be here by Aug. 31?I noticed that the interface to the DVR suddenly changed today. Unfortunately, the DVR also started recording shows with a smaller picture size. When playing back shows recorded from today, they display smaller than full screen with a large black border around the image. Please fix your broken DVR. ...Since the release of Samsung’s 2008 televisions, we have received reports that the Motorola HD set-top-boxes installed by Verizon FIOS and some 2008 Samsung TV’s are incompatible. Some customers have reported that when the FIOS HD boxes are connected to Samsung TVs using an HDMI cable, the video drops in and out.According to a report in Bloomberg News, Verizon has approached Aol with an interest in either pursuing a joint venture or acquiring the company outright. By clicking "TRY IT", I a...HD DVR QIP 7216-1, sound and picture issues. 03-10-2009 03:13 PM. Just got fios yesterday, and i am very pleased with picture quality. although right from start, i had issues. First off, I run the HDMI cable right into my receiver Onkyo TX-SR606 and then from there into my TV. Well, i saw a green screen. No big deal, just ran the HDMI straight ...Hello All, I believe I'm experiencing a similar issue. On Friday, March 27th, I had the FIOS triple play installed. Later that evening, I noticed that the picture on one of my TV's exhibited the following issues, freezing display, vertical lines (4 lines and then two lines, about 4 inches apart); the picture occasionally cutting out, going black, then going to the BSOD and then the Verizon ...Picture cut off. 04-02-2009 04:57 AM. The left side of the tv picture seems to be cut off and you can't always see the whole names or words on the screen. It's especially noticeable on ESPN News in HD. I've tried all the settings, 480p, 480i, 720p, and 1080i. and stretch and zoom on both the cable box and tv. It shows the whole screen in 720p ...I am also experiencing intermittent cutout of video and audio. I am using the HDMI connection from a Motorola HD DVR to my Bravia TV. After the cutout, I sometimes experience a problem with the color which takes on a magenta background. If I switch to a different program source (DVD Player) the c...FIOS TV One Mini & DVR units were great up until a few months ago. Slow channel changes, distorted picture (black and color lines/blocks) and picture freezes constantly on certain channels - of course this happens on the channels I want to watch! No picture quality issues while watching On Demand shows or Netflix.Kudos to gknee on 9/10. The ability for the STB to fully support PIP exist and is provided by competing cable systems. My sister in law lives in CA and subscribes to Cox, they use the Scientific Atlanta STB that fully supports PIP. As gknee mentions, we'll see if Verizon is truly as customer orie...Ok so lately i have noticed that I have poor picture quality when watching anything. It is really noticeable with backgrounds that are dark. I notice smearing or black articats and it looks fuzzy around certain parts. Its not my tv because if i watch any other source on my tv everything is crystal c...This item Replacement Remote Control Fit for Verizon FiOS TV 2-Device Remote Control Will work with Verizon FiOS systems Universal Replacement Remote Control Fit for Verizon Fios VZ P265v5 RC TV STB Protective Silicone Remote Case for Verizon FiOS Remote, for Fios 2-Device-in-1 Remote Version Ver 2/3/4/5 …The Stream (V2) boxes have very minimal settings that can be accessed, none of which involve changing the picture quality. I realize this is a new way for Fios to deliver TV programming, but someone needs to know about the 720p issue. Hopefully it will only require a software update. For those that are wondering, I have Fios GB internet.FIOS TV set top box with projector - Not HD picture quality. 01-01-2015 12:58 PM. Hello, I have fios tv with set top box model # QIP7100-P2. I am connecting set top box to Yamaha RX-V 675 receiver via HDMI. The HDMI output from receiver is connected with Epson 2030 HD projector. The projector doesn't display HD channels in HD quality.I have Fios One TV and internet. Got it installed about 2 months ago. My router (G3100) and main STB are on my 1st floor in the front of the house and my fios one mini STB is upstairs in my bedroom which is in the back of the house. When watching TV upstairs in the bedroom, the picture freezes every...Since the release of Samsung's 2008 televisions, we have received reports that the Motorola HD set-top-boxes installed by Verizon FIOS and some 2008 Samsung TV's are incompatible. Some customers have reported that when the FIOS HD boxes are connected to Samsung TVs using an HDMI cable, the video drops in and out.Verizon Fios has become a household name when it comes to internet and television services. With its lightning-fast speeds and crystal-clear picture quality, it’s no wonder why so ...The new Fios One, aka 4100 boxes do have better picture quality than the old boxes like yours and the 1100 series. There is a lot more enhancement processing in the new boxes, and it shows. If you have a 4K capable TV you can watch some sports on two 4K channels from the box.Verizon does not broadcast in p therefore it makes no difference in picture quality. The highest resolution Verizon broadcasts in is 1080i which component cables handle with no issues. They will not reimburse you for a service that you are not paying for (you dont pay for HDMI, you pay for picture) and that works fine at advertised levels via ...There is an PIP button on the remote : r/Fios. Will we ever get picture in picture back? There is an PIP button on the remote. Not on the fios one remotes, fios one is the current release platform. I'd say no, 12K subscribers in the Fios community. /r/Fios is a community for discussing and asking questions related to Verizon landline and Fios ...Verizon Community. Products. TV. Picture in Picture. 572 Members online 253K Discussions 42.2K Solutions. More Options. ***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech!Tap the. Start PiP Automatically switch. to turn on or off. While enabled, do the following: When you're viewing a video, tap the. Picture in Picture icon. . The video transitions to a smaller window so you can now interact with other apps. To return to the full screen view of the video, tab 'Full size icon' or the 'Exit icon' .What sets these two providers apart is that Optimum offers both cable and fiber internet connections, whereas Verizon Fios focuses solely on fiber internet. In terms of pricing, Optimum offers internet plans starting at $40 per month, whereas the cheapest offerings from Verizon Fios start at $24.99 per month.I'm brand new to FiOS and to HD channels. I had TV through Dish and found that the "partial zoom" setting worked fine on all channels. Now I'm suddenly forced to figure out how, with Verizon's HD/DVR STB, to fill most or all of the screen without undue distortion. As I understand it, there are five different variables to manage: 1. 1080 vs. 720.@1kickerfish wrote: Wrong..... Thanks for taking the time to make such a long response but you could not be more wrong. My comcast box was aThe WWE Network cannot be accessed on Verizon Fios, satellite television or through a cable provider. Instead, the WWE Network is a subscription based Internet streaming service av...Accessibility Resource Center Skip to main content. Personal Business. StoresOct 31, 2008 · iPhone: $829.99 (128 GB only) device payment or full retail purchase w/ new smartphone line on postpaid Unlimited Plus or Unlimited Ultimate plan req'd. Less $829.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR. Yikes, Box is Working but no picture or sound...tv guide is showing current ...For 3G devices, dial *228 send, option 2. For 4G, just remove your battery and replace. Also, you can try enabling airplane mode then disabling. If still having any issues, I recommend contacting our technical support at 800-922-0204 option 3.Unplug power to router. Unplug power to Fios box. Plug router back in, wait until it is stable, power Fios box back up. Also check all coax connections. Do you have a newer ONT or an old one? New unit is black, with a lot of ventilation holes. Also when program freezes go here and see what the SNR is: Main Menu > Settings > System …I am experiencing intermittent scrambling of the picture and the sound. Neighbors who are on FIOS TV are also having the same issue. I think we need someone to check out the system in our neighborhood. It is very annoying to have the interference. Otherwise, the picture and sound are good. Al Hu...When we are watching a show on Netflix and hit Exit on the remote to cancel out of the show and Netflix to return to live tv, the picture turns red. It is only when using the Netflix app through the Fios box and does not happen when we exit DVR shows or DVD disks.I noticed that the interface to the DVR suddenly changed today. Unfortunately, the DVR also started recording shows with a smaller picture size. When playing back shows recorded from today, they display smaller than full screen with a large black border around the image. Please fix your broken DVR. ...Line in Picture. blipskky. Newbie. 11-03-2014 07:17 AM. I have a white line running the length of the TV. I assume the set was damaged by kids etc... However, I switched sets and the line is starting to appear on a brand new set. Is it possible this is something caused by verizon equipment?I am experiencing picture freezes and lsoo of audio every day and it is not related to wiring or connections. I have 6 boxes, one of which is the multi-room DVR and it doesn't matter which box I'm watching on, the problem occurs on all channels. This is extreemly frustrating given the cost of the FiOS service.Oct 24, 2021 · 10-24-2021 06:51 AM. We just upgraded our Fios to the TV One service, replacing our 10-year-old Motorola boxes. Right away I could tell the picture quality on the new boxes were inferior to what we had before. Graphics aren't crisp and clear, motion causes the image to blur a bit, and there's noticeable artifacts all over.My verizon fios picture started freezing up and losing sound. If I juggle channels around I can eventually get the channel back and working again. This is happening daily now. ... you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service. You can also schedule a repair.It was so bad compared to Comcast I had before, I almost cancelled. HD picture quality on FIOS is excellent. I read a couple of posts on the internet and I changed the SD settings on my DVR from 480i to 480p and it resulted in a dramatic improvement in picture. quality. SD picture on my HDTV went from "unwatchable" to just "okay or watchable".Nov 7, 2015 ... ... picture with no sound problem. Another common issue is closed captioning not working when switched on. You actually have to go to "options ...Jan 10, 2012 · Option on the STB is to go into the Settings and turn on HD overide. But many people do not like that option because it adds a delay in switching picture formats when changing channels. Second option is to set your TV display to stretch, or pan and scan, depending on the TV features. Many TV remotes have an option refered to as picture mode ...Many Set-top Box equipment problems can be resolved with your Fios TV service using your Fios remote control, press: “D” button “My Dashboard” > TV Support, select option. Menu > Customer Support > Top Support Tools, select option. Other Fios TV picture quality issues can be resolved using the Verizon TV Guided Solution Tools: Fix Fios ...Does FiOS support Picture In A Picture? Skip to main content. Accessibility Resource Center Skip to main cont, No picture for any TV program. Black screen. Audio works. Gu, Your ONT requires electricity to operate all Verizon Fios services: ONT plugs directly to an , When I came home this evening, my sone told me the TV upstairs had black all around the picture. So I go, There is an PIP button on the remote : r/Fios. Wil, The FiOS STB does not support picture in picture. There are a number of threads on this in this for, Nov 7, 2015 ... ... picture with no sound problem. Anoth, Mar 30, 2022 · By setting the Video Format to 2160p in t, Well, Ii receive two Verizon packages and they are both the old, Many Set-top Box equipment problems can be resolved with, Hey Verizon, Just to let ya all know the latest IMG update 1., Sep 11, 2011 · The picture still fils the whole scree, iPhone: $829.99 (128 GB only) device payment or full ret, Oct 24, 2021 · 10-24-2021 06:51 AM. We just upgraded ou, Picture quality and surround sound on VMS1100 vs. , 12-17-2023 10:51 AM. Got new boxes yesterday too. Today when turning , We have a TV in the kitchen and another in the Living Room r, The hidden menu: Power off at button on box, quickly OK 2.