Watch Prime Video on X1 and Flex. To access Prime Video on X1 and Flex, press and hold the microphone button and say a voice command like "Prime Video" or "Watch Prime Video" into your Xfinity Voice Remote, or press the xfinity button and go to Apps > Prime Video. You can also go to individual titles by saying voice commands like "The Marvelous ...Tuesday, November 8th, 2022 4:39 PM. Closed. DVR recordings disappearing. We are long-term Xfinity/Comcast customers, and similar to another post I saw on this forum, we have been noticing that recordings are just disappearing off our DVR. We have plenty of storage space left on our DVR, and no, we are not deleting them ourselves.let me try again. your experience is showing both the cloud recording in progress, 'and' the local DVR recording in progress. you can test this by selecting the first and after the screen clears of 'play' icon, press the enter button. look on lower left for the cloud icon (fluffy white cloud) followed by "DVR". hit exit and select the 2nd ...There are several ways you can set parental controls for Pandora: Block content by selecting Settings > Parental Controls > TV Rating Locks > TV-MA. Once locked, you'll need to enter a Parental Control PIN before you can access the app. Block access to the app using an Application Lock. Note: Once an app is launched, X1 Parental Control ...Best Answer. Thank you for reaching out to us in regards to our Cloud DVR and deleting episodes. At this time, you can only delete one at a time. I find it a little easier to delete them on my computer by logging in to Watch TV on our website. I will forward your suggestion for improvement for our Cloud DVR option.Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime ... Activation will enable you to schedule, make, and access your recordings using such technology on any supported devices, such as supported set-top ... click "Cancel" and you will be unable to continue. Cancel.Comcast's RISE program offers Baltimore small businesses a lifeline with $5,000 grants, tech makeovers, and marketing resources. Comcast has announced a new wave of 100 comprehensi...Press the xfinity button on your remote control. Use the arrow buttons to highlight Saved. Use the arrow buttons to highlight Recordings then arrow down to Recently Deleted. Use the arrow buttons to select the deleted program to recover and press OK. Select Recover and press OK to restore the program. Learn how to recover a recording on X1.Enable Quality of Service (QoS): If you have multiple devices connected to your network and experience buffering or lag during streaming, enabling QoS can prioritize traffic for your X1 Box. This ensures a smoother streaming experience by allocating more bandwidth to your X1 Box. ... Xfinity X1 Box Recording Issues. ... Select the content you ...Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon (speech bubble) Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.If you use the guide and go to the center ice channel for your desired team it doesn't even show the games at the times they will be broadcast, Just random blocks of time so the guide is completely useless for setting up recordings. If you pick a favorite team and set to record all games for that team often what records is the opponents team ...Make sure there is no service interruption or an interruption during the time you recorded. 3. Recheck your cable connections (this is the most common cause of skipping and pixilation) 4. Adjust your DVR storage. Make sure you have deleted unwanted shows or series. If you still have the same problem after these steps.Old X1 DVR with 150 hours local storage vs new 20 hour Cloud DVR offer. @ComcastCares Let me try again: I've been with Comcast over 25 years and currently have an X1 DVR box that supposedly has 150 hours of storage in the box itself for $19.95 ~ ($10 for DVR plus $9.95 HD fee). I never use it outside the home to access recordings from the cloud ...X1 recorded program stops playing, asks if I want to delete Programs I record and play back are abruptly stopping midway through the playback, long before the …Press the xfinity button on your remote control and navigate to the Saved menu. In the Saved menu, use the right arrow button to navigate to the Scheduled section. Reminders will appear as a View Option on the left, in the second row. The view option will allow DVR users to switch between a 14-day view of scheduled recordings and a 14-day view ...Once the show is airing live, we check our DVR and the show is recording. We like to watch it from the recording so we can fast forward through commercials and typically finish watching the next day. However, for the past few weeks, when we go back to our DVR the next day to pick up where we stopped watching, the recording is gone!Dvr recording not changing after deleting shows. Hello, Our dvr is saying its almost full. But when I delete multiple shows, it does not change the percentage thats left on the dvr. For instance, we are at 91% and I delete 5 half hour shows the percentage does not change. I deleted the permanent folder as well, that did not change the % either.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Here’s a current breakdown of my recordings: 120 Hours HD quality. 15 hours of non-HD. So, a total of 135 hours of recordings. It seems as if I’m being shorted of the extra 150 hours that’s included in my plan. If I only had 150 hours of available recording this would make sense why my DVR is almost full.Learn how to turn on audio description (formerly called video description) using the Xfinity X1 on-screen guide. See how to find programs that have audio description.. Get information on the X1 talking guide voice guidance feature.. Find out how to access Comcast's Accessibility services with X1.. Turn audio description on using voice control with the Xfinity Voice RemoteSelect Saved from the Main Menu. Select Scheduled to display a list of scheduled recordings. Highlight the series to be deleted. Press the right arrow to highlight the x and press OK. Select All future recordings and press OK. Learn how to delete all scheduled episodes of a series.We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and installed a ...To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Enjoy the following benefits with X1 DVR Whole Home Scheduling: Record More Programs: X1 DVR has six tuners, meaning you can record up to six programs simultaneously. However, having multiple DVRs will not increase the number of simultaneous recordings. More Space: If you have two X1 DVRs in your home, you now have one terabyte (TB) of storage.With DVR service on X1, you can record up to six* shows at once. Set recordings, play back shows, delete and manage recordings from all your X1 devices. Schedule a program, series, personality or sports team to record. Specify record options to end a recording late, record only new episodes, or choose channel preferences (like HD).Rustyben. using your X1 set top box remote press the Guide button two times and select the favorites option. when you show a list of your channel favorites, move to each one and press left then ok button (channel icon/number will be highlighted). Select 'remove Favorite" menu. repeat for each favorite.If you have X1 or another Xfinity TV package with cloud-based DVR service, you can record TV shows and movies in "the cloud," then stream those completed recordings to your mobile devices and computers or download recordings to a mobile device while connected to any WiFi or mobile network. Using the Xfinity Stream app or online portal, you can ...Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.How to Keep Your Recordings. Save the recordings that matter most by marking them with Save for One Year. Learn how with step-by-step instructions for your X1 remote, Xfinity Stream app and Xfinity Stream portal. To make space for new recordings, delete recordings that you have already viewed or no longer need.Filter Your X1 On Demand Menu. Press the xfinity button on your remote. Use the right arrow or left arrow button to navigate to On Demand, and press the OK button on your remote. Navigate to the category in the On Demand menu that you wish to view. For example, On Demand > Movies > Top 50 New & Most Popular or On Demand > Networks > HBO ...Here's a current breakdown of my recordings: 120 Hours HD quality. 15 hours of non-HD. So, a total of 135 hours of recordings. It seems as if I'm being shorted of the extra 150 hours that's included in my plan. If I only had 150 hours of available recording this would make sense why my DVR is almost full.As a customer with X1 or other Xfinity TV package ... Under My library, there are several color-blocked tiles related to DVR. ... Delete DVR recordings using the ...Under Recordings select Recently Deleted. Highlight the program to delete and press OK. Select Delete Now. Choose Permanently Delete to permanently erase the item. The item is removed from the DVR hard drive and is not available to be restored. Note: Items in the Recently Deleted folder may now also be bulk deleted.Access and view recent recordings. Press the xfinity button on the remote control. Select Saved on the main menu. Select Recordings to view all programs that have been recorded. If more than one program of a series has been recorded select the title of the program and press OK to view all recorded episodes. To learn how you can sort recorded ...Sort recordings or purchases · On the Main Menu select Saved. · Choose either Recordings or Purchases. · Use the arrow buttons to highlight the Sort option and...Using the arrow buttons on the remote select 'Saved'. Using the arrow buttons on the remote select 'Recordings'. Press the down arrow button once then the up arrow button once to select the filter options. Highlight Recorded On then press 'OK'. Ensure that 'All Devices' is selected.I'm so confused about what is going on with my x1 this morning. I have 2 x1 dvr boxes, percentage full has consistently stayed around 22-25% full the last several months with around 130 recordings give or take. All of a sudden this morning, my system says 91% full. There is a new notice in my menu saying you are limited to 150 hours of ...i totally agree. i have tried on many occasions to remove the paramount+ app from xfinity account w/o success. i've tried to delete it from my xfinity account online w/o success. need a solution to help this this resolved. it is very nerve wrecking to not be able to watch something i am paying money to use.Yes! The Xfinity Flex streaming TV Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+ and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K ...Once you're logged into the Music Choice app, go to X1 Settings, then Apps & Subscriptions. Press OK on your remote. You can also say "Manage Music Choice" into your Xfinity Voice Remote. You'll see the details of your current Music Choice Plus subscription. Press the down arrow to get to Change Plan. Then, press OK.For non-X1 DVR TV Boxes, you can use Search and Record on your DVR menu to record programs that meet your search criteria: actor, director, title, or keyword. Select the auto-record option from the results listing screen to record these programs as they show up in the guide. For X1 DVRs, see instructions on using the search bar or the remote ...Select Saved from the Main Menu. Choose Recordings to display a list of recordings. Select the program to be deleted and press OK. Note: If you want to delete all the recordings in the series, scroll to the right of the program and highlight the x, then …To delete future recordings: Select Saved from the Main Menu. Select Scheduled to display a list of scheduled recordings. Highlight the series to be deleted. Press the right arrow to highlight the x and press OK. Select All future recordings and press OK. 0. 0. U.Bugs found in Alexa’s web services could have let hackers access voice recordings and personal data stored on Amazon’s servers. Some of the vulnerabilities could even let hackers r...Rates and restrictions will apply based on region. 1. spinne1. • 2 yr. ago. No, there is no way to have separate dvr space with x1. 1. I have one X1 and would like to add another one for a household member that wants to maintain their own list of recordings and recording schedules. I….Xfinity Voice Remote. You can control almost all aspects of your TV with the Xfinity Voice Remote. For a quick list of phrases you can use with your remote, see our voice command tips. X1 apps on your TV. Open Netflix, Amazon Prime Video, Hulu, NBC Universal’s video service, Peacock, and much more — all through your TV using X1 apps ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.1.1K Messages. From the Xfinity My Account app if you select the TV icon just select "Run a Diagnostic Check" at the top of the screen. If you can't delete your recordings after this, please use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." I am an Official Xfinity Employee.Record a series. Press the Guide button on the remote. Select a program and press OK on the remote. Highlight Record and press OK. Highlight All future episodes and press OK. You can also choose your recording options by selecting All episodes: Record: Record only new episodes or record new and repeat episodes.3 years ago. @Rustyben wrote: when you swap out a DVR the recordings on it are gone but the last 60 or so hours recorded (sometimes more in some areas) are available on the cloud DVR playable on your home X1 equipment. note as new recordings are added the cloud hours that are older will automatically delete. advice is to watch …An older bundle used to include 150 hours of record capacity. If you upgrade your bundle, and don't add the $10 to expand the 20 hours to 150 hours, or $20 to go to 300 hours of capacity, then you are automatically downgraded to the 20 hour DVR plan. you need to verify that your deleted recordings are not due to the downgraded capacity plan.Select My Recordings from the on-screen menu and press OK. Using the up and down arrow keys on your remote, select the desired recording and press OK. Using the left or right arrow keys, highlight the X icon and press OK. You'll be asked to confirm that you want to delete the recording. Highlight the X icon and press OK to delete.With Xfinity X1, you can record up to six programs in your home simultaneously and even watch another program – whether it's a pre-recorded show, ...Delete a Recorded Program. Open the Xfinity Stream app while connected to any WiFi or mobile network. Swipe left to right to open the main navigation, or hit the menu (three stacked horizontal lines) button on the top-left. Tap Recordings to see all cloud recordings on your DVR. Scroll through the recordings and tap on the TV episode or movie ...This is the second time this has happened in the last two months. Out of nowhere, my DVR (both on the physical box and Stream App) is showing somebody else's recordings. My box is now flooded with...DVR Recordings - Multiple TV's. I upgraded my two X1 boxes a few months ago to model#'s XG1 & Xi6 and the issue I am having is with DVR recordings. The XG1 box is the main box in my family room, connected via coaxial and has 295 recording on it. The Xi6 is in a bedroom, connected via wifi and has 35 recordings on it.Went to Comcast store yesterday received a New X1 Box (XG1v4-A) seems to be working fine. Still have to test any DVR recordings. The box had all the recordings still from previous Comcast customer so I had to delete them and a few of my recordings from old box did not come back.Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.C: When viewing live TV, use the C button to follow all games on TV with the X1 Sports App. Press the C button to launch and see scores, even while watching TV. See an example of how to access the Sports App. D: Use the D button to delete single DVR recordings or delete multiple recordings (e.g., a whole TV series) within a folder.I’ve noticed that a lot of the recordings that are listed on my Xfinity app are not showing up on my X1 saved list. Where did these recordings go? I have never used the app to schedule a recording. I only use the Xfinity box and my TV. Where did these recordings go?I was finally able to get this resolved. If your streaming app is not showing scheduled recordings and/or you cannot initiate a new recording from the Xfinity stream app, support must initiate and send out the “advanced diagnostic signals,” which there are 3 or 4 of them. You’ll then sign out and sign back in.3 years ago. @Rustyben wrote: when you swap out a DVR the recordings on it are gone but the last 60 or so hours recorded (sometimes more in some areas) are available on the cloud DVR playable on your home X1 equipment. note as new recordings are added the cloud hours that are older will automatically delete. advice is to watch oldest shows ...Recently, the X1 Xfinity DVR cable box stopped working in the evening. I had no cable. Went to Xfinity the next morning to return and pick up another X1 Xfinity DVR cable box. I did not receive the same box. I lost the options with the new cable box.You've reached the best place and perfect person to help with virtually all of your account needs! Going forward, you should still be able to delete a purchased item by going through the "Saved" tab on your X1 DVR. Please follow the process here to learn more: https://comca.st/3lOWiJh; 0. 0.Select Saved from the Main Menu. Select Scheduled to display a list of scheduled recordings. Highlight the series to be deleted. Press the right arrow to highlight the x and press OK. Select All future recordings and press OK. Learn how to delete all scheduled episodes of a series.Hello, @UNCNU! We appreciate you reaching out to us here on the Xfinity Forums with your concerns. There isn't currently a way to manually delete items from the recently watched list, but they will eventually disappear as you continue to watch more content. I will however forward your feedback to be taken into consideration for any future updates.Jan 17, 2022 · Tell them your problem and maybe they will assign a rep to deal with you. But have to tell you so far they aren't fixing anything and they will end up telling you to get a new DVR box. Try 866-642-4868 and speak to anyone. 0. 1. Start Here. All my recordings disappeared I did everything I was told to do.Jul 17, 2023 · Here is my situation. I have a X1 DVR cable box plan. However, I am still using a legacy box. I have been using the Xfinity Stream app to record programs to the cloud, approximately 50 hours worth so far. Now the people both at the Xfinity store and on the telephone tell me I only have a plan that allows for 20 hours of recordings on the X1 DVR.DVR Glitching. Recordings stop randomly and a msg similar to "It appears you are finished watching this program" and asks if I want to delete the recording. Sometimes if I go back to the recording, it will be ok but may take 2 or 3 tries. Sometimes it will not go past the point it stopped before. Think it's just a bad box.Select the Address Book tab. Select the contact (s) you'd like to delete from your Xfinity Address Book by clicking the checkbox to the left of their name. Click the Delete tab located in the Address Book toolbar. Note: A contact removed from the Xfinity Address Book may still appear for up to 24 hours when clicking on the To button to compose ...Cancel a Series Recording. Select Saved from the Main Menu. Choose Scheduled. Select a scheduled recording to cancel. Select Cancel to cancel the series recording. Choose All future recordings. Cancel a recording on X1.Expert. •. 24.6K Messages. @mike_Z the esata drive is not compatible with the X1 DVR. your scheduled programs are stored in the cloud so any change of DVR (physical) in the home means you don't lose the recordings since you will automatically see the cloud DVR's recordings on your home equipment (like a backup). you get 6 tuners to watch ...1.1K Messages. From the Xfinity My Account app if you select the TV icon just select "Run a Diagnostic Check" at the top of the screen. If you can't delete your recordings after this, please use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." I am an Official Xfinity Employee.Mine won't let me record from TCM HD. Trying to record American Graffiti and it comes up XRE-06027 theres a problem with dvr service. Can seem to record other channels even TCM SD but no go on TCM HD. Along with my recordings vanishing this is just another glitch I don't need.let me try again. your experience is showing both the cloud recording in progress, 'and' the local DVR recording in progress. you can test this by selecting the first and after the screen clears of 'play' icon, press the enter button. look on lower left for the cloud icon (fluffy white cloud) followed by "DVR". hit exit and select the 2nd ...Rates and restrictions will apply based on region. 1. spinne1. • 2 yr. ago. No, there is no way to have separate dvr space with x1. 1. I have one X1 and would like to add another one for a household member that wants to maintain their own list of recordings and recording schedules. I….4 years ago. Posted answer by expert to my question of how activate slow motion video replay is to (1) hit the "pause" button and then (2) tap the "fast forward" double arrow button. All this does is turn off pause and return the video to play mode. The slow motion feature obviously does not work on the new XG1V4 box. I have an X11 remote.Jun 4, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Jan 17, 2022 · 2) Select Scheduled to display a list of scheduled recordings. (During this step is where we want to take a closer look to see where those other recording are coming from) 3) Highlight the series to be deleted. Press the right arrow to highlight the x and press OK. 4) Select All future recordings and press OK.Jan 6, 2022 ... They are random different channels, multiple recordings in one day and not subject content we would ever watch or record. When I delete them ...Anyone know a workaround to remove this series from the Series Priority recording list? on the x1 menu, The dvr is just recording what the xfinity website is telling, Xfinity, please update the filter settings on your DVR , Exact same here- multiple recordings just disappearing one, At best I can give a voice command to get to recordings. Then give a, This video will show you how to record with a Xfinity (Comcast) Digital Video Recorder (DVR) and manage , Use the Search function to find your favorite sports team. Select the team from the results. Select Add to Favori, Check out this informational video to learn more about the Xf, C: When viewing live TV, use the C button to follow all game, Clear Last Watched History. Press the Last button on the remote., Turn smart resume on or off from X1 settings. Here&#, For non-X1 DVR TV Boxes, you can use Search and Record on your DVR men, Sometimes I notice that a certain recording won't playba, Jan 4, 2022 · Just picked up a X1 DVR and hooked it up on 1, For the past four years we have been recording new nightly episodes , I chatted and spoke to Xfinity support and could not get an a, Aug 19, 2022 · Why is the dvr recording multiple copies, 1.1K Messages. Hello @user_1bef52, thank you for taking the time t.