All Information © 2024 Memphis Light, Gas and Water Division (MLGW). All Rights Reserved.The amount of clearance needed is determined onsite and depends on several factors, such as how close the tree is to the powerline and the type of line involved. You may call our Customer Care Center at (901) 544-6549 if you are aware of a tree that is interfering with a power line or is in direct contact with one.Feb 7, 2024 · February 7, 2024. During the MLGW Board of Commissioners meeting today, MLGW CEO Doug McGowen announced that Ursula Madden will serve as the next Vice President of Corporate Communications for MLGW. “As we work to make MLGW more reliable, resilient, and ready for the future, it is critical that we build a team that can help accelerate ...Memphis Light, Gas and Water - Home Overview. As MLGW improves electric reliability, water production, and community outreach in the short-term, President and CEO Doug McGowen has charged a team with preparing the organization for the future. Process. Eleven internal workgroups made up of more than 90 experts at MLGW are researching all aspects ...January 8, 2024. MLGW is prepared for severe weather expected this week including high winds, freezing temperatures, and possible snow. Crews are prepared to work around the clock if needed to deal with weather-related outages, including water main breaks (which can occur when temperatures drop). MLGW prepares for cold weather by tracking the ...Text Alerts · Tree Trimming · Memphis LED Project ... Call MLGW or 911 from the area closest to where the leak was detected. ... Get out of the building/area ...To check a U.S. Bank ReliaCard balance, sign into your account at USBankReliacard.com, sign up to receive text or email alerts, call Cardholder Services or use an ATM, according to...The inclusion of sewer, solid waste disposal and county fire protection fees on MLGW utility bills saves time and money for everyone. However, these services are provided by the City of Memphis and Shelby County, not MLGW. If you have a question about sanitation issues, call (901) 576-6730. For questions about sewer issues, call (901) 576-6757.MLGW water crews will be in your neighborhood as we continue making system – as well as individual customer – improvements. If you have received a postcard, it means that crews are either repairing or replacing existing water pipes or service connections. Your water is scheduled for a temporary shut off to make needed repairs.Memphis Light, Gas and Water - Home Overview. Electric Outage Reporting: (901) 544-6500. Outage Map. MLGW Facebook. MLGW Twitter. MLGW News Releases. Important Phone Numbers. Storm Prep Brochure. Outage Text Alerts Instructions.January 19, 2024. (January 19, 2024 – 2 p.m.) Due to days of freezing weather Memphis Light, Gas and Water has experienced multiple line breaks which has resulted in a significant loss of pressure to the drinking water system in Memphis and Shelby County. As a precautionary measure, we are asking MLGW water customers to boil water before ...All Information © 2024 Memphis Light, Gas and Water Division (MLGW). All Rights Reserved.Clouds/Overcast. My Account | ResidentialMLGW News Release. MLGW Community Offices closed due to weather conditions. February 1, 2023. Memphis Light, Gas and Water Community Offices are closed Thursday, February 2. Normal hours will resume as weather permits. MLGW’s Call Center will remain open from 8 a.m. until 7 p.m. Customers can report outages, get updates on restoration efforts ...Customer Connection is Memphis Light, Gas and Water's monthly customer newsletter. It is included with each MLGW bill that is mailed out, and includes helpful information about conservation, safety, customer service, MLGW programs and other helpful subjects. All files are in PDF format. 2024. 2023.Jan 18, 2024 · MLGW issues a precautionary boil water advisory. Memphis Light, Gas and Water has issued a precautionary boil water advisory for southeast and northwest parts of its service area. There are no reports of any impact on water quality, but per regulation, any time water pressure drops below 20 psi, a precautionary boil water advisory is required.MLGW requires devices be tested per requirements of Tennessee Department of Conservation (TDEC). Any residential, commercial or industrial customer that refuses to comply and have the devices tested is subject to having the water shut off until the devices are in compliance. A reconnect fee will be added to the MLGW utility bill if the water is ...MLGW crews working to assess damage, restore power after last night’s storms. April 1, 2023. Damaging winds moved through Memphis and Shelby County, knocking out power to more than 34,000 Memphis Light, Gas and Water customers. MLGW is currently working to assess damages and restore power. A transmission tower …MLGW Board of Commissioners Meeting June 5. Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administ... May 13, 2024.Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next meeting is January 3, 2024.Sign Up For Outage Text Alerts in MLGW MY Account.In order to protect you, account number changes cannot be taken over the telephone. Simply download the AutoPay application below, fill it out and mail to: Payments and Banking. Memphis Light, Gas and Water Division. PO Box 388. Memphis, TN 38145-0388. Click here to download the AutoPay application. AutoPay change form.MLGW News Release. Some MLGW customers received multiple communications regarding water service lines. January 7, 2024. In preparation for the 2024 comprehensive lead service line survey, MLGW is updating water service line records. This update erroneously triggered the MLGW notification system to send letters to approximately …Making Moves in Procurement: 2024 Procurement Fair. Memphis Light, Gas and Water’s Supplier Diversity department is hosting a Procurement Fair on Friday, June 7 from 8:30 a.m. to 2 p.m. at the MLGW Joyce Blackmon Training Center, 4949 Raleigh-Lagrange Road. The Procurement Fair is free and food tr... May 20, 2024.January 19, 2024. (January 19, 2024 – 2 p.m.) Due to days of freezing weather Memphis Light, Gas and Water has experienced multiple line breaks which has resulted in a significant loss of pressure to the drinking water system in Memphis and Shelby County. As a precautionary measure, we are asking MLGW water cu.You can manage your enrollment for SMS text notifications regarding your account. Log in to My Account, click Update for each MLGW account you wish to receive text messages and enter the phone number where you would like to receive text alerts. Once you have completed your change, click on Submit, to confirm your changes.Address Assignment is responsible for maintaining a structured addressing system throughout Shelby County which is used by MLGW, E-911, USPS and other agencies. Land & Mapping maintains the land database in the GIS (Geographic Information System (GIS) and provides utility availability maps for requesting customers.Partly Cloudy. My Account | ResidentialWant email updates and text alerts from #MLGW? Sign up at http://mlgw.com/MyAccount. Customers can also access My Account through the …Want email updates and text alerts from #MLGW? Sign up at http://mlgw.com/MyAccount. Customers can also access My Account through the …Residential. Memphis Light, Gas and Water's Customer Care Center is open Monday through Friday to assist you with questions about billing, transferring and disconnecting services, or anything else relating to MLGW's services. To start, stop or transfer service: (901) 544-6549 or visit our Online Service Request section.When it comes to weather emergencies, staying informed is crucial for your safety and well-being. One of the most effective ways to receive timely and accurate information about se...Memphis Light, Gas and Water's Text Alerts program notifies customers of billing due dates and impending cut-offs via text messaging. Participants in the MLGW Text Alerts program will receive a notification approximately three business days prior to their billing due date and/or scheduled cut-off date only if there is a balance due.Main Office. 245 South Main Street. South Community Office. 2935 Lamar Avenue. Whitehaven Community Office. 1111 East Shelby Drive.Sign up for an MLGW My Account and opt into text alerts and email messages. All you need is your #MLGW account number and the access code on your utility bill. Sign up …(Nov. 5, 2021) MLGW launched its new outage text alert system early this week. The outage text alert feature is designed to keep customers informed via text messaging when an outage occurs at a residence or business. When an outage occurs customers will be automatically notified via text. A final text message will be sent confirming power restoration. Customers will also be able to reply STAT ...At that time, the Boil Water Advisory affected about 15% of MLGW customers. MLGW said they discovered more breaks and, on Friday, Jan. 12, the advisory changed to include all customers. As of ...MLGW News Release. MLGW addresses frozen pipes. January 17, 2024. Customers encouraged to call emergency line 528-4465. With the increase in temperatures, we are seeing an increase in customer leaks and broken water mains. Property owners of unoccupied property are asked to check their property for leaks, including irrigation …Nov 5, 2021 · MLGW says to receive text alerts, customers must have an existing online account with MLGW. The company says customers will still be able to find information on outages on the website, the MLGW ...January 19, 2024. (January 19, 2024 – 2 p.m.) Due to days of freezing weather Memphis Light, Gas and Water has experienced multiple line breaks which has resulted in a significant loss of pressure to the drinking water system in Memphis and Shelby County. As a precautionary measure, we are asking MLGW water cu.Memphis Light, Gas and Water's Text Alerts program notifies customers of billing due dates and impending cut-offs via text messaging. Participants in the MLGW Text Alerts program will receive a notification approximately three business days prior to their billing due date and/or scheduled cut-off date only if there is a balance due.MLGW crews are working around the clock to find and fix leaks in the system and restore normal water pressure to all customers affected. Key takeaways: • All customers are asked to conserve water until further notice. • MLGW asks customers to call 528-4465 and report water leaking from the street which may indicate a broken water main.Electric Outage Reporting · Outage Map · MLGW Facebook · MLGW Twitter · MLGW News Releases · Important Phone Numbers · Storm Prep Brochure...Making Moves in Procurement: 2024 Procurement Fair. Memphis Light, Gas and Water’s Supplier Diversity department is hosting a Procurement Fair on Friday, June 7 from 8:30 a.m. to 2 p.m. at the MLGW Joyce Blackmon Training Center, 4949 Raleigh-Lagrange Road. The Procurement Fair is free and food tr... May 20, 2024.Memphis Light, Gas and Water's Text Alerts program notifies customers of billing due dates and impending cut-offs via text messaging. Participants in the MLGW Text Alerts program will receive a notification approximately three business days prior to their billing due date and/or scheduled cut-off date only if there is a balance due.Dec 30, 2022 · You can sign up for text alerts here: https://www.mlgw.com/textalerts. In the meantime, we will look at the timing of automated alerts and whether what we sent was helpful – we will improve areas where our timing could be better and where we could share better information.Jan 23, 2024 · If you have questions regarding this matter, you may contact MLGW’s Water Quality Assurance Lab at (901) 320-3962, or email mailto:[email protected]. Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939.The inclusion of sewer, solid waste disposal and county fire protection fees on MLGW utility bills saves time and money for everyone. However, these services are provided by the City of Memphis and Shelby County, not MLGW. If you have a question about sanitation issues, call (901) 576-6730. For questions about sewer issues, call (901) 576-6757.MEMPHIS, Tenn. — Memphis Light, Gas and Water says it has launched a new outage text alert system. MLGW says customers will automatically receive a text when an outage occurs and will...Customer Connection is Memphis Light, Gas and Water's monthly customer newsletter. It is included with each MLGW bill that is mailed out, and includes helpful information about conservation, safety, customer service, MLGW programs and other helpful subjects. All files are in PDF format. 2024. 2023.Sign up for #MLGW's text alerts in your My Account to receive instant notifications when there is a power outage at your residence or business. #MLGWTips …August 8, 2011. MLGW has launched a Web Chat feature for residential customers on its website at www.mlgw.com. Web Chat, the latest interactive customer service option, is accessible via MLGW's homepage, starting today. MLGW Web Chat has been in the pilot stage since January 2011 and more than 100,000 My Account customers have had …Customer Connection is Memphis Light, Gas and Water's monthly customer newsletter. It is included with each MLGW bill that is mailed out, and includes helpful information about conservation, safety, customer service, MLGW programs and other helpful subjects. All files are in PDF format. 2024. 2023.Clouds/Overcast. My Account | ResidentialIn order to protect the public's health and drinking water quality, Memphis Light, Gas and Water has established a Cross Connection Control Program. This program establishes requirements for residential, commercial and industrial customers that may have systems or processes considered potentially hazardous to MLGW's potable water system.Get text notifications of your billing due dates and cut-off alerts from MLGW. Learn how to register, opt-in, opt-out and manage your account through text messaging.Making Moves in Procurement: 2024 Procurement Fair. Memphis Light, Gas and Water’s Supplier Diversity department is hosting a Procurement Fair on Friday, June 7 from 8:30 a.m. to 2 p.m. at the MLGW Joyce Blackmon Training Center, 4949 Raleigh-Lagrange Road. The Procurement Fair is free and food tr... May 20, 2024.MLGW employees typically read analog meters once per month on a weekday; occasionally the utility reads meters on Saturdays. For more information, go to mlgw.com or call 544-6549. Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, …January 10, 2024. Memphis Light, Gas and Water business offices will be closed on Monday, January 15 in observance of Dr. Martin Luther King Jr. Day. MLGW staff and crews will be ready should winter weather cause outages, main breaks, or other emergencies. Customers can use My Account on MLGW’s secure website to check balances, make …Customers can call MLGW’s 24-hour Emergency number, 528-4465, if they see water coming out of the ground or if water is coming out of homes or businesses. Business owners should check their water service and irrigation systems to ensure it has not ruptured. Customers should also call 528-4465 to report downed power lines and gas leaks.MLGW Issues Updated Precautionary Boil Water Advisory to All MLGW Water Customers. December 24, 2022. (December 24, 2022 – 8:15 p.m.) Due to freezing weather and power outages, Memphis Light, Gas and Water has experienced multiple line breaks which has resulted in a significant loss of pressure to Memphis and Shelby County in the drinking ...Residential Customers: You can send an email to [email protected] or call MLGW’s Customer Care Center at 901-544-MLGW (6549) Commercial Customers: You can send an email to [email protected] or call MLGW’s Business Solutions Center at 901-528-4270. To Opt-Out of SMS Text Messaging Text STOP to 67109 to cancel text …If you’ve ever noticed a medical alert bracelet on someone’s wrist, you might wonder why this identification is important. The reasoning behind medical alert bracelets is security ...Partly Cloudy. My Account | ResidentialClouds/Overcast. My Account | ResidentialTip: To receive current updates on storms, outages and account information, sign up for text messaging at mlgw.com/textalerts.Sign up for an MLGW My Account and opt into text alerts and email messages. All you need is your #MLGW account number and the access code on your utility bill. Sign up …CFLs Disposal. If every American home replaced just one light bulb with an ENERGY STAR compact florescent light bulb (CFLs), we would save enough energy to light more than 3 million homes for a year, more than $600 million in annual energy costs, and prevent greenhouse gases equivalent to the emissions of more than 800,000 cars. ENERGY STAR ...MLGW is the largest three-service public power utility in the nation, serving more than 440,000 customers in Memphis and Shelby County. More MLGW News. 220 South Main St. Memphis, TN 38103. More Contact Info. Policies. Customer Care Policy. Electric, Gas, Water. Schedule of Charges. Incentive Policy. Public Records.4. Manage Text Alerts enrollment 5. Manage Share the Pennies enrollment My Account continues to provide its core account management tools to view and pay bills and explore personal usage. MLGW is the largest three-service public power utility in the nation, serving more than 429,000 customers in Memphis and Shelby County.In order to protect you, account number changes cannot be taken over the telephone. Simply download the AutoPay application below, fill it out and mail to: Payments and Banking. Memphis Light, Gas and Water Division. PO Box 388. Memphis, TN 38145-0388. Click here to download the AutoPay application. AutoPay change form.Memphis Light, Gas and Water (MLGW) and the Tennessee Valley Authority (TVA) have lifted an energy conservation alert for the Mid-South amid the winter weather. MLGW said though the alert has been ...Click here to send a request for MLGW to Transfer Service to a new address. NOTE: Please visit the Residential Service Agreement section to complete your agreement. Requirements for Utility Service Connection: The utility shall require a minimum $200 deposit in cash, cashier’s check or money order from credit risk applicants.Once it is finished, we will return and make repairs to streets and yards. We will relight your pilot light after the changeover. To relight your pilot light, residents should call 901- 544-6549. For Spanish, residents should call: 901- 544-6549. Businesses: 901-528-4270. You can tell by the smell. Natural gas is odorless.Sign Up For Outage Text Alerts in MLGW MY Account MLGW TERRITORY - OUTAGE ACTIVITY - CURRENT AS OF 05/23/2024 08:10 AM(June 20, 2023 – 7:30 p.m.) – MLGW crews and 21 additional utility contract crews have worked to restore 99% or 47,5000 customers impacted by storms Sunday. Work will continue through the night to restore the remaining 500 customers off from the original storm. Our outage map may show a higher number due to a non-storm-related outage …For information about your specific outage, or if you have an outage and the section of the map you are in doesn't show any outages, call MLGW's Electric Outage Hotline, (901) 544-6500. Important Note: Customers using Internet Explorer 8 or older may not be able to access the outage map due to compatibility issues between IE 8 and Google Maps.Jan 16, 2024 · January 16, 2024. Due to subfreezing temperatures throughout the southern United States and unusually high demand for electricity across the Tennessee Valley, TVA and MLGW have issued an “energy conservation alert” effective at 1 p.m. on Tuesday, January 16. Customers are asked to voluntarily reduce electrical usage as much as possible to ...MLGW crews working to assess damage, restore power after last night’s storms. April 1, 2023. Damaging winds moved through Memphis and Shelby County, knocking out power to more than 34,000 Memphis Light, Gas and Water customers. MLGW is currently working to assess damages and restore power. A transmission tower …January 16, 2024. Due to subfreezing temperatures throughout the southern United States and unusually high demand fo, Electric Outage Reporting · Outage Map · MLGW Fac, Sign Up For Outage Text Alerts in MLGW MY Account MLGW TERRITORY - OUTAGE ACTIVITY , Memphis Light, Gas and Water's Text Alerts program notifies custom, First Alert smoke detectors are a crucial component of home safety, providing early warning in the , MLGW Text Alerts. November 3, 2015. Memphis Light, Gas and Water's Text Alerts program notifies customers of, MLGW handles emergency, outage and trouble calls 24x7x365 via telephone. Residential Web Chat Av, Memphis Light, Gas and Water's Text Alerts program notifies, Are you tired of being caught off guard by sudden change, Memphis Light, Gas and Water's Text Alerts progr, Memphis Light, Gas and Water is getting reports of t, For billing-related questions, payment arrangements, ba, Memphis Light, Gas and Water is committed to providin, MLGW Continues Restoration Efforts – Most Customer, Clouds/Overcast. My Account | Residential, February 7, 2024. During the MLGW Board of Commissio, No. Yes. Pay by phone. 1-866-315-0277. Checking or Savings accoun, In today’s fast-paced world, staying informed is key to making confi.