Best CCBrieD Community Manager • 9 mo. ago We're aware of an issue affecting some customers' ability to launch apps on their Xfinity X1 and Flex service, causes an error and their devices to freeze. Currently, only the Netflix and YouTube apps are launching successfully. You can follow updates at the service alert posted here in the sub:Swap Out Your Remote for a New One. We recommend that you simply swap out your old or broken remote for a new one at an Xfinity Store near you. If you're an Xfinity X1 or Flex customer, you can also order a remote control to be shipped to you via UPS in a Getting Started kit (accessory shipping and handling fees will apply) through the Xfinity ... Whether you’re a new customer or an old one, you know that Xfinity internet is a capable service that makes streaming, gaming, and other online activities faster and more enjoyable.Factory Reset the Xfinity Voice Remote Without a Setup Button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ... With the rise of remote work, having a reliable and fast internet connection has become essential for maximizing productivity. One provider that stands out in this regard is Xfinity Internet.This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box).Method 1: Check The Power Cords. It is possible that the power cord or the socket that you are using might have some fault or damage. In most cases, it is found that the black screen issue occurs due to a damaged wire. However, to fix this, you can simply plug out the power cable and check if there is any damage that occurs in it.General Troubleshooting Steps for All Xfinity Services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ... Jul 11, 2023 · Method 4: Power Cycle Your Router. In case you have checked and found that your internet connection is down or seems to be connected, but the apps aren’t working properly, then the problem may lie on your network hardware. So, it is proven that by power-cycling the router or modem, this issue gets resolved like magic. Causes of Xfinity Box Not Working Problem. Most Xfinity box problems are caused by a faulty connection or the set-top box malfunctioning, and a simple restart does the trick most times. However, these are the reasons why your Xfinity box might not work: You did not plug the power cord correctly. Input or output cables have poor connectors.Amazon daily deal: https://amzn.to/3pjLcC4Xfinity remote XR16 shows red led light when pressed the button and not function properly. 1st replace the 2 AA bat...Here Are Some Things You Can Check. Verify that the S/PDIF cable (coaxial or optical) is firmly connected to the TV Box and the home theater receiver. Verify that the home theater receiver is set to a surround sound audio mode (Dolby Digital, Dolby Pro Logic II®, Dolby Pro Logic®). Verify that the receiver is properly configured to work with ...To see if your Xfinity box is compatible, press the ‘Xfinity’ button on the remote > ‘Apps’ > highlight and click the app icon, then see if Netflix appears. If you are not able to see the app, then the Xfinity box you have is not compatible with the app, but some people are able to see the Netflix app, yet are still not able to use it.Either there’s an outage, software issue, or the box is malfunctioning. I have unplugged the box several times and restarted the modem. u/TheGame81677 You can still try the WPS buttons on both devices without accessing the settings option on the Flexbox. Press the one on the flexbox and then the one on the modem, when the WPS button is ...To create a Comcast email account, individuals must be XFINITY Internet subscribers. Each Comcast account can have six usernames and emails attached, and users can be managed from the My Account page on the Comcast website.This article provides instructions on pairing your X1 Wireless TV Box, Flex streaming TV Box (Xi5, Xi6, or XiOne), or your XG1v4 X1 TV Box with a Bluetooth device. This will allow you to stream audio to the device from your TV Box.Jul 10, 2020 · Step1: Point Netflix app and click on A button from remote then you will get option system refresh and restart. Step2: first click on system refresh and it will take 10-20 mins. step3: repeat step1 and click on restart. 2 years ago. 0. Just got new cable for my new place and I got a free flex box. Hulu, Spotify, Prime Video, etc, all working fine. Resetting The XR15 Remote. To set this remote, all you need to do is press and hold the “A” and “D” buttons at the same time. Wait until the light on the remote blinks. Once this happens, you simply need to press 9-8-1, …Method 1: Reboot The System This is the very first step that you need to take if your Flexbox is not working at all. Rebooting make your device work like a new one and provide a fresh new start to work properly. We generally ignore this as we think that this will not help in such a way to fix this kind of issue, but that's not the truth.Nov 19, 2022 · Flex box not working properly. I am receiving the “Yikes, that didn’t work” Check your internet connect and try again. If you’re using Wi-Fi, you can try switching to Ethernet and check all cables are tightly connected to your modem and cable outlet. ENT-22010. My internet is working fine. Here Are Some Things You Can Check. Verify that the S/PDIF cable (coaxial or optical) is firmly connected to the TV Box and the home theater receiver. Verify that the home theater receiver is set to a surround sound audio mode (Dolby Digital, Dolby Pro Logic II®, Dolby Pro Logic®). Verify that the receiver is properly configured to work with ... Method 1: Reboot Your Device As always, we recommend you reboot your device first as it may be possible due to some temporary cache file or bugs occurring in …In this video I show you some troubleshooting steps if your Xfinity Flex is not working and there is a black screen on your TV. I show you how to check to se...If you’re eligible, you can view Netflix programming on Xfinity X1 and Xfinity Flex. To find the Netflix app, just say “Netflix” into your Xfinity Voice Remote or click the Netflix tile in the apps menu. Note: If you have X1 service and don’t see the tile, you don’t have a compatible X1 TV Box. Sometimes I turn on the power button, tv comes on and Flex is stuck on a screen saver picture with the only option to make it work again is to do a hard reset. More often, the screen comes on, the "Lets' Get Started connect your apps" option is the default. I select that, scroll to Netflix and select it. The 3 dots come up for a moment then it ...Resetting The XR15 Remote. To set this remote, all you need to do is press and hold the “A” and “D” buttons at the same time. Wait until the light on the remote blinks. Once this happens, you simply need to press 9-8-1, which will factory reset the Xfinity remote. Step.It’s only been two weeks! They clearly miss my $200 a month. Comcast’s new Xfinity Flex streaming platform lets its internet-only customers pay $5 a month for a 4K HDR-ready connected box that ...Thanks for your suggestion. Yes, the Flex box had been working with the Xfinity Gateway (i.e., WiFi Router/Cable Modem combination). But I can't get it to work with my WiFi Access Point. Using WPS to connect the Flex box to my AP does not work. Manually entering my WiFi SSID and password doesn't work either.Flex box not working properly. I am receiving the “Yikes, that didn’t work” Check your internet connect and try again. If you’re using Wi-Fi, you can try switching to …You can cancel Xfinity Flex at any time by returning your Flex streaming TV Box using our Digital Returns Center. Canceling Flex will have no effect on your Xfinity Internet service. See what Xfinity Flex can do and how easy it is to get started in the video below:The Xfinity Flex is a TV streaming device offered free-of-charge to Xfinity internet-only customers. It streams on-demand television shows and movies as well as some live streaming content. Streaming customers of Netflix, Hulu and Amazon Prime Video can access their subscriptions on their televisions through this Comcast device.How To Setup Xfinity Wifi Video: https://youtu.be/0gdBsec7XMYxFinity Home Page: https://my.xfinity.com/Find Great Deals on Tech at Amazon - http://amzn.to/2q...To sign in to Comcast email, visit the xfinity.comcast.net site and click the blue “Sign In” button on the left. Enter your sign in information, click the “Sign In” button again, and click the “Email” button on the top menu bar.This is an ongoing problem that the flex box has been having for weeks now. I have open trouble tickets with both hulu and xfinity and keep getting told "they're working on it" and to just sign in on another device until then. I'm also supposed to attempt logging in once a day.Xfinity Flex is a free 4K-enabled streaming device and service that gives you access to 200+ live channels and 10,000+ on-demand movies and shows. It has a clunky interface, and you’ll have to watch commercials, so it might not be worth it if the new (yet-to-be-announced) price is too high.Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you’re using an XRA Large Button Voice Remote, you can press and release ...How to Reset Xfinity Remote (XR15) Step 1: Press [A] and [D] button together – wait for LED to turn GREEN. Step 2: Press 9 – 8 – 1 – wait for LED light blinking blue. Step 3: Press Xfinity and [i] button together – wait for LED to turn GREEN. Step 4: You’ll see code on your TV and enter it with your xfinity remote.It’s only been two weeks! They clearly miss my $200 a month. Comcast’s new Xfinity Flex streaming platform lets its internet-only customers pay $5 a month for a 4K HDR-ready connected box that ...Want to make your internet-browsing experience smoother and faster? If so, take a look at these tips for maximizing your Xfinity internet experience! By following these tips, you can increase your connection speeds and get the most out of y...Page Contents. Fix: Xfinity (X1) Flex Stuck At Welcome Screen. Fix 1: Restart the Xfinity Box. Fix 2: Detach Device Cable. Fix 3: Check Your Internet Connection. Fix 4: Restart Your Modem/Gateway. Fix 5: Connect Using the WPS Button. Fix 6: Connect to the Xfinity Flex Customer Care Team.If the power is out, your local utility provider will need to restore power before your Xfinity services can be restored. On occasion, your power may start working before your Xfinity services. In those situations, we ask for your patience — our teams work hard to get our services back up and running so you can be connected again.Search less and watch more with a better way to stream — Xfinity Flex. A voice-controlled 4K streaming TV Box that puts all your favorite streaming apps in one place on your TV. With Xfinity Flex, you’ll be able to: Stream more than 10,000 free movies and shows. Access your favorite apps like Netflix, Disney+, Amazon Prime Video, and Hulu.Android: Open the Settings, tap Apps, then tap the Running tab. Find XFINITY TV and tap Force stop. Not all Android devices function the same way. If you're having trouble force-quitting the app on an Android device, try turning the device off and then back on again. Wait two minutes. Try playing the recording.General Troubleshooting Steps for All Xfinity Services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...It isn't working on the X1 box. Every other app is working like it should. All the cables are connected correctly, the box has been refreshed and restarted. Judging by the numerous posts regarding this same "connection timeout" issue, it seems to be an issue on Xfinity's side.If your Flex device isn’t working properly, you may need to reset it. Here’s how: 1. Press and hold the power button for 10 seconds. This will power off the device. 2. Remove the battery door and take out the batteries. 3. Wait 30 seconds, then reinsert the batteries and replace the battery door.For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. Hello u/Affectionate ...On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through restarting your device to try to solve the problem. Ongoing education right up to the grave! Flex will get you internet and more TV than you could ever watch for $55.00 per month. It's how you get out from under the $130.00 minimum television packages. TV is taxed. The internet and TV through flex ( which is internet) is not yet taxed.General Troubleshooting Steps for All Xfinity Services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...At Xfinity, one of our top priorities is protecting your account and account-related information. In order to further protect your account and information, we now require you to sign into your Xfinity account and validate your customer credentials before we accept a payment. We notified customers of. UPDATED: Free This Week - October 9 to ...We are always here and happy to help for your convenience 24/7 365. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.Restart from My Account Online. Log in to My Account. Scroll down and click on Manage TV. This option is also available on the Services tab. You can also select the specific set-top box to reboot from the Devices tab. Click the Troubleshoot button. Solutions to common issues will be displayed. Click on Continue.I look forward to working with you soon! • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Changing a Location. To change your location, use your remote’s arrows to select the drop-down in the upper left hand corner and press OK on your remote. Select Add New Location. To change or add another location, enter your five digit zip code or two letter state abbreviation. Select the tile to the right and press OK on your remote.Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds.Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by completely wiping it. After the factory reset, if your Xfinity cable box is still not working, you ...Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password. On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through restarting …XfinityNima. It's true, the majority of our customers do prefer to use Flex with a WiFi connection. But we realize that's not everyone's preference/need, so Flex is designed to be able to connect to the internet via a wired ethernet cable as well. Unfortunately, that hasn't been your experience, and I'm sorry for that.Xfinity Community Forum. Xfinity Flex. Flex. Flex box not working properly. U. user_28c9b4. 1 Message. Tuesday, August 15th, 2023 10:49 PM. Flex box not working properly “Yikes that didn’t work” message. Although my internet is working just fine when I use the voice command it opens YouTube, Netflix etc. do I need a new flex …Inverse cord cutting — Comcast and Charter are making a streaming box for self-loathing cord-cutters Xumo Box will bring typical apps, plus ad-supported semi-channels, to TVs.Either there’s an outage, software issue, or the box is malfunctioning. I have unplugged the box several times and restarted the modem. u/TheGame81677 You can still try the WPS buttons on both devices without accessing the settings option on the Flexbox. Press the one on the flexbox and then the one on the modem, when the WPS button is ... Xfinity Flex box. Start streaming today with the Xfinity Flex, which supports popular apps like Netflix, Hulu, Disney+, and more. One-time $15 sign-up fee. The box also supports popular streaming platforms like Netflix, Disney+, Hulu, Paramount+, Prime Video, YouTube, Max, and more. Basically, it checks all the standard boxes that you might ...Dec 1, 2022 · Flex box not working U user_49883a Visitor • 3 Messages Thursday, December 1st, 2022 12:35 AM Closed Flex box not working My xfinity flex box isn't working. It keeps on saying "Yikes that didn't work Check your internet connection and try again. If you're using wifi you can try switching to ethernet. " I've tried everything and nothing is working. On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through restarting your device to try to solve the problem. If you programmed your remote to control your TV, the All Power button will turn your TV on and off. Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power ...Replace with fresh batteries. Resetting & Re-Pairing the Xfinity Remote. Press and hold A and D (or ‘Setup’) buttons for 3 seconds, enter 981, and follow on-screen instructions. Then do it again and enter 991 and point the remote at your TV while it’s turned on. Checking Audio Settings on Your TV.Ongoing education right up to the grave! Flex will get you internet and more TV than you could ever watch for $55.00 per month. It's how you get out from under the $130.00 minimum television packages. TV is taxed. The internet and TV through flex ( which is internet) is not yet taxed.Resetting The XR15 Remote. To set this remote, all you need to do is press and hold the “A” and “D” buttons at the same time. Wait until the light on the remote blinks. Once this happens, you simply need to press 9-8-1, …Our internet only customers can stream with our new 4k streaming "Flex box", which will allow you to watch your favorite HD streaming services and apps on your TV with the Xfinity Flex box, complete with Voice Remote, free with your Xfinity Internet plan. In addition, with our Xfinity Flex, you’ll be able to stream more than 10,000 free ...To access Prime Video on X1 and Flex, press and hold the microphone button and say a voice command like "Prime Video" or "Watch Prime Video" into your Xfinity Voice Remote, or press the xfinity button and go to Apps > Prime Video. You can also go to individual titles by saying voice commands like "The Marvelous Mrs. Maisel" or "The Grand Tour."In this video tutorial I show you how to restart the Xfinity Flex Box. Restarting the Xfinity Flex box may help resolve various issues you are having with th...I look forward to working with you soon! • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Power cable. HDMI cable. Getting Started Guide. Activate Your Xfinity Flex 4K Streaming TV Box Xfinity Flex: A Better Way to Stream Watch on First, you need to activate your …Xfinity internet is one of the more popular broadband internet providers across the country. With speeds of up to 2,000 Mbps or more, depending on your location, you can enjoy great connectivity for streaming, gaming, and more.Unplug the power cord from the back of your Xfinity TV box. Wait 10 seconds and then plug the power cord into the Xfinity TV box. Wait for at least one minute before turning on your Xfinity TV box. Press and hold the Reset button on the back of your Xfinity TV box for at least 10 seconds until you see a message that says “Reset Complete”.If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in. It may take several minutes for the experience to reload, but the error should go away.You can cancel Xfinity Flex at any time by returning your Flex streaming TV Box using our Digital Returns Center. Canceling Flex will have no effect on your Xfinity Internet service. See what Xfinity Flex can do and how easy it is to get started in the video below:Step1: Point Netflix app and click on A button from remote then you will get option system refresh and restart. Step2: first click on system refresh and it will take 10-20 mins. step3: repeat step1 and click on restart. 2 years ago. 0. Just got new cable for my new place and I got a free flex box. Hulu, Spotify, Prime Video, etc, all working fine.It isn't working on the X1 box. Every other app is working like it should. All the cables are connected correctly, the box has been refreshed and restarted. Judging by the numerous posts regarding this same "connection timeout" issue, it seems to be an issue on Xfinity's side.Xfinity Flex box. Start streaming today with the Xfinity Flex, which supports popular apps like Netflix, Hulu, Disney+, and more. One-time $15 sign-up fee. The box also supports popular streaming platforms like Netflix, Disney+, Hulu, Paramount+, Prime Video, YouTube, Max, and more. Basically, it checks all the standard boxes that you might ...In this video I show you how to setup and connect the Xfinity flex voice remote to your TV. After you setup and pair the Xfinity flex voice remote to your TV...After your remote has been paired, see if the problem goes away. In case you are pairing it to a TV, press and hold down the Xfinity and Mute buttons on your remote for about 5 seconds until the light at the top of the remote changes from red to green. Now, depending on your TV manufacturer, enter the five-digit code.Amazon daily deal: https://amzn.to/3pjLcC4Xfinity remote XR16 shows red led light when pressed the button and not function properly. 1st replace the 2 AA bat...Jan 17, 2020 · cccthornton. When everything's working right , if you use the voice button and say "Device Settings" then go to "Power Preferences" ... from there you can go to power down or restart your box. It's the exact same way that the regular cable boxes does. The Voice doesn't let you go straight to "power preferences". Note: The instructions work across Xfinity or Xumo devices. ... If you signed up for Paramount+ through Xfinity, please call them directly at 1-800-COMCAST. If you originally signed up for Paramount+ on another platform or billing system (Amazon, Apple, Google or Roku), you’ll be prompted to return to that platform to change or update your ...Watch the ESPN App on Xfinity X1 and Flex. Open the ESPN app. If you select certain ESPN, ESPN2, or other content within the app, you may see a message to visit a URL on-screen and sign in with your TV Provider credentials. To watch ESPN+ content, you’ll need to click on an ESPN+ show or event within the ESPN+ tab. Sep 15, 2023 · Press the Xfinity button on your remote. Press the A key. Select Restart, and then confirm the restart if prompted again. You can launch the Netflix app again after the box restarts and if it is still showing you an error, go for a hard restart by following these steps: Turn off the TV box. APPS-04154) that flashes on the screen leaving me with a blank screen or it takes back to home screen. The only way to resume watching YouTube TV is for me is to restart the Flex device. I've contacted Xfinity support. They will have me restart the Flex, maybe ask me to clear the cache and tell me diagnostics look good against my device.This is an ongoing problem that the flex box has been having for weeks now. I have open trouble tickets with bot, Locate the reset button on the back of your Xfinity gateway. Depending on your gateway model, it will be located ne, Aug 15, 2023 · Xfinity Flex. Flex. Flex box not working , Jan 25, 2021 · XfinityNima. It's true, the majority of our customers do prefer to use Flex with a WiFi connection, The Xfinity Flex is a streaming device that provides an easy and free way to access mo, Troubleshooting Your Xfinity Flex Service Open the Xfinity My Account app on your mobile device and sign in with , In today’s digital age, having a reliable and fast internet connection is essential for both work and l, Thanks for your suggestion. Yes, the Flex box had been working w, Feb 18, 2022 · Ensure that your TV is switched on and o, Restart Using the Power Button. If your TV has a Power button: Mak, Two paid tiers are available: ad-based Peacock Premi, xr16 remote not working with flex box. I just got , Xfinity Community. Can't find what you're looking for, Sep 15, 2023 · Press the Xfinity button on your remote. Press the , Swap Out Your Remote for a New One. We recommend that , Ensure that your TV is switched on and on the right input, co, Either there’s an outage, software issue, or the box is malfunct, Restart from My Account Online. Log in to My Account. Scr.