Xfinity box stuck on voice guidance

Feb 6, 2023 · Turn On Devices. Both your TV

While watching full-screen video, press the down arrow on your Xfinity remote. The transport bar will pop up on the lower third of the screen. Press the left arrow twice to highlight the audio description on/off option on the screen (the audio description logo). Press OK to turn audio description on or off.Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps! Trust me you will thank me...

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To change your Accessibility Shortcut: Go to Settings in the Xfinity Flex main menu. Press OK. Arrow down to Accessibility Settings. Press OK or say "Accessibility Settings" into your Voice Remote. Choose Remote Shortcut and press OK. Select the option you want to assign to your shortcut and press OK.Remote Functions ; Power Key. Turns your cable box, TV, and Audio devices on and off ; Navigation Keys. XFINITY Access Guide, Recorded Programs, On Demand, Apps, ...If your Xfinity box says boot. Try Resetting the Xfinity Box. It is another viable and fairly typical solution to this problem. Long-press the power button for nearly 10 seconds to reset the box. Press the box repeatedly until the screen flashes. The Booting notification will appear on the box once more.Voice guidance is only available on the X1 TV Box at this time. Is voice guidance available in multiple languages? Yes, voice guidance is available in both English and …In this video I show you how to fix a Xfinity Voice Remote where the Voice is not working. I show you how you can turn the voice control on and off and other...Feb 18, 2022 · Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds. The easiest way to turn Voice Guidance on or off is to use voice control. Ensure that the volume is raised on your TV. Press and hold the voice control button on your Voice Remote and say "accessibility" to reach the Accessibility Settings menu. Yes! The large-button remote is compatible with all Comcast platforms, including X1. Large-button remotes can be ordered via the Accessibility Support Center for Customers with Disabilities. Is voice guidance available for any online or mobile Xfinity TV services?Note: For remotes with no xfinity button, press the Home button to access the Settings menu. Scroll to the gear icon and press OK on the Voice Remote to access the Settings menu. Select Remote Settings. Press OK on the Voice Remote. Select Voice Control. Press OK on the Voice Remote to select On or Off.Xfinity Flex is a 4K-capable streaming box that allows you to search your entire entertainment library with the award-winning Voice Remote without switching inputs. You can control your Xfinity xFi service to know what devices are online and pause WiFi access during family time. Plus, you can access 24/7 customer service if you ever need it.I did that and the box and went through the setup process again and the box is still stuck on the Voice Guidance screen as before. The agent also told me to contact support if the problem was still occurring that a ticket to tier 2 or sending a replacement box may be in order. Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ... Replace a Comcast HD cable box by purchasing an alternative cable processing unit through a third-party retailer, which allows you to decode the incoming cable signal and transmit the content by connecting it to an HD television.If you have an old Samsung TV, you should try the following steps to turn off Voice Guide. Step 1: Press the Menu button on your TV’s remote. Step 2: Go to Settings or Menu > System. Step 3 ...Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart. Restart Using the Power Cord. If your TV Box does not have a Power button (includes XG1v4 DVR TV Boxes and Xi5/Xi6 Wireless TV Boxes): Unplug the TV Box for 10 seconds. Plug the TV Box back in. Restart From Device SettingsRestart from My Account Online. Log in to My Account. Scroll down and click on Manage TV. This option is also available on the Services tab. You can also select the specific set-top box to reboot from the Devices tab. Click the Troubleshoot button. Solutions to common issues will be displayed. Click on Continue.Xfinity Flex is a 4K-capable streaming box that allows you to search your entire entertainment library with the award-winning Voice Remote without switching inputs. You can control your Xfinity xFi service to know what devices are online and pause WiFi access during family time. Plus, you can access 24/7 customer service if you ever need it.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send itStep 3. Press “Setup”. Find the “Setup” button on your remote and press it. Hold it down for a bit, looking for a flashing LED light as an indication that it’s working. Step 4. Press “Xfinity”. There’s a button labeled “Xfinity,” which you will need to push. This will change the LED light green. Step 5.Use the Xfinity button or the up/down arrows to highlight the Settings menu gear icon on the right-hand side. Press OK. In Settings, use the arrows keys to highlight Accessibility. Press OK. 0. 0. We updated our box and remote. Now whenever we go to the guide, the voice prompt starts reading the guide. We want to turn that feature off.General Troubleshooting Steps for All Xfinity Services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...

The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.Here are a couple things to check: Make sure to choose Set Up Over WiFi (not Set Up Over Cellular) when activating your device. If you've activated your device but it's not working, confirm that you see "Xfinity Mobile" on the top left of the home screen. If you don't, follow the steps below.Begin Troubleshooting. Log into the Xfinity My Account app on your Apple or Android device, and tap the Voice icon at the bottom of the screen. Tap Troubleshoot. Select the service issue that you are currently experiencing. The connection status of your Xfinity Voice modem will be checked, which may take a few seconds.Xfinity by Comcast outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is …

I received a box today and am stuck at the voice guidance screen. Others have reported that techs who come to the house have been unable to fix it. ... I picked up a XG1a box at the xfinity store today to replace an older XG2 (so I could get the DVR service). During setup I also get stuck at the "do you want to keep using voice guidance" screen ...Voice Guidance Loop. Brought a brand new modem/router and Xfinity TV Box to set up today. No one has been able to help for hours. They finally agreed that it is a software issue on their end but after they sent me a text chat that it was corrected...it was not. Help please.Use the Xfinity button or the up/down arrows to highlight the Settings menu gear icon on the right-hand side. Press OK. In Settings, use the arrows keys to highlight Accessibility. Press OK. 0. 0. We updated our box and remote. Now whenever we go to the guide, the voice prompt starts reading the guide. We want to turn that feature off.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Xfinity Voice Remote Overview. Introducing the. Possible cause: For new customers, activation is particularly important for orders tha.

If the reset process cannot help you, you need to put the Xfinity XR into setup mode. To do so, press the menu button on the remote and select Setup Mode. A message will pop up asking you to enter the PIN code. Enter the correct code and hit OK. Now the remote will go back to normal operation.General Troubleshooting Steps for All Xfinity Services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...

Apr 10, 2022 · Picture doesn’t fill screen. Hi there. I have an issue where many of the channels on Xfinity Stream Beta App (on Samsung TV) don’t fill the screen. Most of them seem to be movie channels. I cannot adjust 4:3/16:9/Fit to Screen settings as the Xfinity App locks this and the option is therefore ghosted in my Picture menu.If you are hearing an extra narrator describing the action or setting in a show you're watching, you may be hearing the Audio Description Service or Descriptive Video Service (DVS), which is made available to audiences who are blind or visually impaired. You can turn this feature on or off through your TV or cable settings using your TV's ...Voice Guidance loop. Trying to set up replacement box but Do you want to keep Voice guidance message keeps looping. Even after multiple resets and speaking to a rep and having the remote swapped. Issue with replacing box going on 2nd week. Finally a Ticket was created but still no resolution after several days.

I received a X1 XG2v2 cable box via UPS yesterd With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. The award-winning Xfinity Voice Remote makes it’s easier than ever to search across your apps, all in one place. Press and hold the Voice (Microphone) button wAuto-Tuning Channels. Using the remote press the xfinity button. High How do I get my voice back on my Xfinity Remote? If you’ve lost voice control, try re-pairing your remote with the Xfinity box. To do this, hold down the Xfinity …Hi this is Meet Brandon. In this video I show you How to Turn Off Voice Guidance on Xfinity Flex in 15 seconds! Here are a couple things to check: Make sure to choose Set Up Over Aug 15, 2023 · Press the HOME button on the remote control. Select Settings. The next steps vary, depending on your TV menu options: Select Remotes & Accessories → Bluetooth Settings → SONY TV RC MIC 001 or SONY TV VRC 001 → Unpair → OK. Select BRAVIA Settings — Voice Remote Control, then select Yes to unpair.Factory Reset the Xfinity Voice Remote Without a Setup Button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ... Then he performed a more through reset, that A simple, quick way to turn off the annoyOct 9, 2020 · 24.6K Messages. 3 years ago. @JamesKoe About Xfinity Box. This Xfinity Box is not different from the typical DVR. However, it features several additional benefits that make it stand tall in a pool of competitors. The Xfinity Box is offered for free by Comcast. However, this mainly comes as part of your Home plan subscription and covers many of the TV requirements. Jan 20, 2017 · How to turn off Comcast voi With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. The award-winning Xfinity Voice Remote makes it’s easier than ever to search across your apps, all in one place. Jul 4, 2020 · Called Comcast to act[I am having this same issue. Stuck and then I exited. VI returned the box for a new one at the Xfinity store pxd01ani. Our old DTA died and Comcast issued us a Pacer PXD01ANI box as a replacement with a new and much fancier remote. Despite several tech support calls with people I could barely understand, and one home visit by a seemingly knowledgeable tech, we still have a huge problem. The box intermittently (usually once per day) fails to deliver ...