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This. You have to choose a store that accepts FiOS equipment. In my case it was actually a wireless authorized reseller and not a retail Verizon store. I've successfully returned Verizon equipment at one of their stores so you should be able to do the same. should be able to return it to most/all UPS stores also.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...This. You have to choose a store that accepts FiOS equipment. In my case it was actually a wireless authorized reseller and not a retail Verizon store. I've successfully returned Verizon equipment at one of their stores so you should be able to do the same. should be able to return it to most/all UPS stores also.Verizon has partnered with UPS to provide customers with convenient drop-off locations where they can return their equipment. You can use the Verizon equipment return website to find a UPS location near you, print a shipping label, and drop off your equipment. What Types of Devices Can You Return? You can return a variety of Verizon devices at ...Ok . Verizon put it together…I upgraded to the FIOS. Service on my new address. I cancelled the LTE on my old address in Feb 7…twice I have been waiting 2 hours on the phone and you guys are supposed to send me the box a label. Now not only didn’t do it BUT also sending this warning about getting a...24/7 automated phone system: call *611 from your mobile. Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.I disconnected the FIOS service by moving from Newark to Fort Lee. I put all two of my FIOS components (wireless router & HD Set Top Box) in the Verizon supplied box with the Verizon supplied shipping label and dropped them off at the UPS store in 137 Washington Ave, Belleville, NJ 07109 on Wednesday Jul 15, 2015.Jul 13, 2014 · There is no place to track it on Verizon's website. A lot of people get those emails even though they are returned. Since you lost the ups tracking number all you can do is hope they put it into the system as returned. I've returned my equipment a few weeks ago by UPS, and saw it was delivered to a location in Pennsylvania.Community forumsA restocking fee of $50 may apply to returns or exchanges of a mobile device (excluding Hawaii). Important: If you purchased from a Verizon Authorized Retailer (e.g., BestBuy, etc.) you must return or exchange at that location. To learn how to return home internet equipment (e.g. routers, receivers), visit our LTE Home Internet FAQs, 5G Home ...Sent a separate box - via FedEx - with a UPS return label. Instead of just including the UPS return label in the box in which the iPhone arrived. For FOUR different phones. Now, I'm not a tree-hugging environmentalist, but what a waste that is, considering how many people probably took advantage of this promo. 2.Even if your devices have no value, we can recycle them responsibly for you, for free. Go to the Trade-in page to get started or visit our Trade-in Guide for ...Hey Verizon: I have called, emailed, and called about 10 more times. UPS lost the equipment I sent to return to you, and now UPS refuses to open an investigation becasue they tell me it has to be initiated by Verizon. So of course, I call Verizon (about 10 different times) and am given the run around by every one I speak with.November 2022 I had a Digital Adapter Box go bad. I contacted Verizon and was sent a UPS shipping lable so I mailed the bad adapter back . UPS tracking showd it was received at CUSTOMER RETURNS in Alburtis PA. Verizon sent me an e-mail saying that a replacement adapter was being sent to me. I then go an e-mail saying that the …Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.On 3/1/18 my internet went down for the 4th time in a little over a month. I called and got a customer service rep who I suspected she did not know waht she was doing. She decided I needed a new router. I called an hour later and the rep fixed the problem in less than 2 minutes. I asked to cancel th...Here is the UPS instructions from the Spectrum support website: UPS Return. You can easily return Spectrum equipment by bringing it to any UPS Store. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you. Note: Not all UPS locations are UPS Stores. Please use the link to find the …Verizon has charged me $200 for non return of equipment. I have called over 6x since December trying to either receive a return box or label so that I may return this equipment. I can not print a label from the link given and Literally feel like I have no other choices at this point. Requesting any help I can get PLEASE.UPS Pick-Up for Fios Equipment. 06-14-2015 01:23 PM. Fios mistakenly shipped me TV and internet equipment. I cannot return the package to UPS because it is too large and heavy to carry to the nearest UPS (which is located far away). I also cannot arrange UPS pick-up without Verizon's UPS account number (to avoid being charged for Verizon's ...Options to Return Cox Equipment. Use one of the following free methods to return your equipment. A return box and a shipping label are not needed when dropping off your equipment at a return location. Note: For Cox Mobile Devices, do not take the device to a UPS store without a return label provided by a Cox agent.Options to Return Cox Equipment. Use one of the following free methods to return your equipment. A return box and a shipping label are not needed when dropping off your equipment at a return location. Note: For Cox Mobile Devices, do not take the device to a UPS store without a return label provided by a Cox agent.Email Return Labels Directly to Your Customers. We'll email your customer a return shipping label and a mobile barcode. They can then print the label at home, attach it to their boxed item and send it back. Let Our Drivers Pickup Returns Right From Your Customers' Doors. We'll create the return label ahead of time and our driver will ...

Existing equipment you must DISCONNECT AND RETURN • Video Media Servers(s) with their Power Cord(s) CURRENT VIDEO MEDIA SERVER 3. Place your old Video Media Server(s) with Power Cord(s) in the shipping box and return them to Verizon using the pre-paid label. Or, bring the equipment to any UPS store where they will pack and ship it for …I used the verizon return label to return a brand new IPhone I ordered by mistake. UPS shows the package was picked up and made it to the next town where it has been sitting for 3 days. A rep told me it was probably lost and I need verizon to open the claim but I can't find anyone in verizon who will do that for me.Equipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. Seriously it couldn’t be simpler…and it’s free. (Photo: AP Images) If you didn’t see the news today, we’re ...Returning Set Top Box. 06-14-2012 02:07 PM. I was wondering if anyone here has any experience with returning equipment, particularly a set top box. I called Verizon on June 10th and told them that I wanted to return an HD box that we've been renting to save $9.99 a month. They said that would be fine and that I would be receiving a paid return ...The answer: yes. When you receive your replacement device, you are required to return your damaged device with the prepaid shipping mailer that comes with the replacement. Don't forget and don't wait, because not returning your old device after 10-15 days, depending on your contractual agreement, could result in non-return charges.

You may need to send us a mobile device (e.g., phone, tablet, etc.) because you: Changed your mind about a purchase during the 30-day return & exchange period. Have a defective device that's under warranty. Want to trade in for a new device or do an early upgrade.Shopping & Deals. Verizon mobile 30-day return and exchange FAQs. Learn how to return and/or exchange mobile devices and accessories within 30 days of purchase. A …On the UPS returns page, select Continue as Guest. Enter the email address that is used as your Quantum Fiber username.*. Enter the name and phone number that are associated with your Quantum Fiber account.*. Select a return label option. Pack the equipment securely in a box and take it to a UPS shipping location with the return label or QR code.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Re: I returned equipment weeks ago, but V. Possible cause: Wireless device/accessory Return and Exchange Policy. You may return or.