As we continue to make accessibility-related enhancements to Xfinity X1, frequent updates will be made to the talking guide – a voice guidance feature that allows customers who have visual disabilities the freedom to independently explore thousands of TV shows, movies and more. Learn how the latest changes to X1 impact voice guidance ... Press Menu twice on your remote control to access the Main Menu. Select Setup. Select Guide Setup. Arrow down to Channel entry method or Channel entry behavior. Select Auto-Tune to enable the feature, or select No Auto Tune to disable the feature. Note: Auto Tune to HD will be disabled if the user does not have an HD TV Box or HD TV.Ask Xfinity. Chat with Xfinity Assistant. English. Español. Learn about closed captioning, voice guidance, and other features for users with disabilities.The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle. On your touchscreen, tap the gear icon at the top right hand corner of the home screen to open the Settings menu. Tap Accessibility. Enter your master keypad code. Tap the toggle next to Voice Guidance to turn Voice Guidance on. If you tap the Voice Guidance Shortcut checkbox, you will be able to turn Voice Guidance on and off by pressing the ...The remote and the Xfinity box don’t often interact adequately, resulting in unresponsive buttons, loss of voice control, and other issues. Resetting the Xfinity box is a simple solution to this problem and could be a reason why your Xfinity voice remote isn’t working. To reset your Xfinity box: For 5-10 seconds, press and hold the reset ...1 Message Saturday, May 13th, 2023 8:49 PM Do you want to keep using voice guidance I keep getting the message over and over when setting up my replacement cable box. The agent said they would call me back, but still haven’t received a resolution. Question • Updated 22 days ago 2.5K 15 1 26 Responses BruceW +54 more Gold Problem Solver •intermittent phone issue, no sound. My house phone uses the Xfinity platform, instead of a landline. We have an intermittent problem of placing a call and not being able to hear the person we called after they answer the phone. The problem is more frequent in the evening. I'll make a call, and the person I call can hear me, but I cannot hear ...Reset Comcast Signal from the Help Menu. You can reset the Comcast signal for your TV box using the help menu. Here’s how: Open the Settings menu. Navigate to Help > System Refresh. Choose Refresh Now and hit OK. The cable box will now begin a system refresh. Once it has started, do not turn or unplug the TV box.Step 3. Press “Setup”. Find the “Setup” button on your remote and press it. Hold it down for a bit, looking for a flashing LED light as an indication that it’s working. Step 4. Press “Xfinity”. There’s a button labeled “Xfinity,” which you will need to push. This will change the LED light green. Step 5.How to turn off Comcast voice guidance on Comcast X1 one box. Disable Comcast voice guidance in 20 seconds.Step 1. Press the A button 2 times (triangular sha...How to turn off Comcast voice guidance on Comcast X1 one box. Disable Comcast voice guidance in 20 seconds.Step 1. Press the A button 2 times (triangular sha...Press and hold the Setup button on your remote. Wait for the status LED light to turn green. Key in the remote code. Refer to the remote manual. Wait for the status LED light to blink green twice. If it blinks red, it means the code you entered is wrong. Make sure you’re entering the right remote code.Mar 2, 2020 · Here is how you activate them. Press the “Menu” button on your remote. Select the “System” function using your remote’s arrow buttons and press “OK.”. Select the “Accessibility ...If Netflix freezes or gets stuck loading but the rest of your device is working, you can often fix the problem with these basic troubleshooting steps. This usually happens when data stored on your device needs to be refreshed, or when a network issue stops Netflix from loading. Note: If your device isn't working or responding at all, see these ...Turning Audio Description On or Off on a Non-X1 TV Box. Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. When Descriptive Video Service is turned off, the Default Audio Track should be …Turn Audio Description On From the Accessibility Settings Menu. Press the xfinity button on the remote control from any screen to bring up the X1 main menu.The xfinity button is rectangular and is located above the up arrow key.; Use the xfinity button or the up/down arrow buttons to go to the Settings menu, pictured as a gear icon on the …Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.Learn More. Access to Peacock, Netflix, YouTube, Hulu, Spotify, ESPN Deportes, ESPN3, Pandora, iHeartRadio and Prime Video on Xfinity X1 requires an eligible set-top box with Xfinity TV and Internet service. Subscriptions required to access Peacock, Netflix, Hulu, Spotify, Pandora, Amazon Prime Video, and Disney+. Peacock Premium is $5.99/month.Factory Reset the Xfinity Remote with a Setup Button. You can follow these steps to reset an XR11, XR2, or XR5 Remote, which has an inbuilt Setup button: Press and hold the Setup button. In about 5 …Jun 22, 2021 · Xfinity Voice Commands Stopped Working. What the title says. My Xfinity remote voice command just stopped working out of the blue. I press the voice command button and I hear a little noise, followed by a prompt on the screen that says "Voice commands aren't working right now. Please try again later." This has been happening for …To connect a DVD player to a Comcast cable box, start by tuning both the cable box and the TV to channel 2, 3 or 4, then connect the cable box to the wall. Next, connect the audio and visual cables between the DVD player and the TV, then co...Sep 30, 2021 · X1 Box Stuck In A Restart Loop. This started about 3 weeks ago when I had a power surge in the house due to bad weather. Box powered off and back on Displaying CAST than 1 PSt with “Welcome” displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. After following the instructions to check ... On your touchscreen, tap the gear icon at the top right hand corner of the home screen to open the Settings menu. Tap Accessibility. Enter your master keypad code. Tap the toggle next to Voice Guidance to turn Voice Guidance on. If you tap the Voice Guidance Shortcut checkbox, you will be able to turn Voice Guidance on and off by pressing the ...During Setup, X1 box gets stuck after naming the box and optimizing the sound and video. it moves onto the voice recognition, but will only keep going back to the voice recognition. I have refreshed the system about five or six times, reset the box over ten times. Powered on and off many more times with no change?Its not in the most ventilated space but its pretty dang warm and only been on ~15 minutes. Troubleshooting I've done so far: Replaced every cable. Coax, HDMI, Power supply. Made sure they were all 4k certified and comcast/xfinity sent cables. Killed external power to the box and let it sit. Temp fix but still crashes when I want to use the remote.As we continue to make accessibility-related enhancements to Xfinity X1, frequent updates will be made to the talking guide – a voice guidance feature that allows customers who have visual disabilities the freedom to independently explore thousands of TV shows, movies and more. Learn how the latest changes to X1 impact voice guidance ...If you want to change Xfinity menu from Spanish to English, you'll need to go into the Menu Language Settings. Do this by pressing the Xfinity button on your remote, then choosing the gear icon from the menu options on the screen. Pressing OK will take you to the Settings menu, where you can toggle to Language, press OK again, and use the …What you need: Amazon Fire TV device. Alexa enabled device, Alexa voice remote, or a paired Echo device. You can use the following Alexa commands with Max. If you're using an Alexa Voice Remote, press and hold the Voice button and then talk to Alexa. To open Max, use open or launch. For example, say "Alexa, open Max."Ensure that you have connected the Xfinity Flex box directly to the TV. Check the TV’s audio input. On your TV, go to Settings > Audio > Audio Input. Make sure you have set the correct audio input and make adjustments accordingly. An extreme fix would be to reset your Xfinity Flex streaming box, as shown in tip #7. Is Xfinity Flex working now?Hub Home Internet Entertainment Free TV & Movies Mobile Smart Home. For parents and guardians of children, learn about managing parental controls for Xfinity Internet, Xfinity X1, apps, and more. Get information on digital safety for your family.Auto-Tuning Channels. Using the remote press the xfinity button. Highlight Settings (the gear icon) and press OK. Highlight Preferences and press OK. Highlight General and press OK. Press the down arrow on the remote and highlight Prefer Best Available Resolution. Then press OK to toggle the feature on or off. Press Exit to finish.There is a resolution some TVs and audio receivers has issues with. (1080p60) Take the Xfinity remote that you use with that X1 box and press “EXIT EXIT EXIT” (3 times fast) then type in on the Keypad “1080” that will change the picture resolution from 1080p60 to 1080i. You can also follow the same steps but instead of typing in “1080 ...If your Xfinity box says boot. Try Resetting the Xfinity Box. It is another viable and fairly typical solution to this problem. Long-press the power button for nearly 10 seconds to reset the box. Press the box repeatedly until the screen flashes. The Booting notification will appear on the box once more.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send itOct 12, 2023 · We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.... voice commands if you've got an X1 Voice Remote. This app is included with your Xfinity X1 service. ... guide or use on demand, but being able to turn the volume ...For new customers, activation is particularly important for orders that include Xfinity Voice, since waiting too long may result in loss of dial tone or loss of the phone number. Activate all your equipment promptly for best results. Xfinity TV. Check that your TV and TV Box are plugged in and turned on. Remember to place batteries in your remote. Click "B" to open X1's help menu. With the help menu open, click "B" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification.The easiest way to turn Voice Guidance on or off is to use voice control. Ensure that the volume is raised on your TV. Press and hold the voice control button on your Voice …Apr 8, 2022 · Max (formerly HBO Max): Start watching something and then press the Play/Pause button on the Roku remote. Move down and choose the speech bubble. Under Audio, select a language.Press the Back button to save.; Hulu: Press the Up button on your Roku remote > select Settings > Audio.Change the language to the original language …Xfinity Flex is a 4K-capable streaming box that allows you to search your entire entertainment library with the award-winning Voice Remote without switching inputs. You can control your Xfinity xFi service to know what devices are online and pause WiFi access during family time. Plus, you can access 24/7 customer service if you ever need it. Oct 19, 2020 · X1 Box in continuous restart loop. The light is flashing blue. I did the whole chat with a tech thing yesterday, only to have them tell me to power the receiver down wait for a restart blah blah. Still doesn't work. It's been in that loop for 24 hours, so I unplugged it all together. The reciever check thing in the app doesn't work since the ... Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...Site Map. Products . Overview. Xfinity TV. Xfinity Internet Gigabit Internet Affordable Connectivity Program (ACP)Sep 2, 2021 · To send a "direct message" / "private message" message to Xfinity Support: • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. I am an Official Xfinity Employee.May 4, 2020 · I returned the box for a new one at the Xfinity store and it's working now. It had been a working for a few years but I turned the TV on one day and it was stuck on that screen. Despite getting a notice both in chat and on the phone that I would not be receiving a call back, I did get a call from an agent about 90 minutes later. With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. The award-winning Xfinity Voice Remote makes it’s easier than ever to search across your apps, all in one place.Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps! Trust me you will thank me...If your Xfinity box says boot. Try Resetting the Xfinity Box. It is another viable and fairly typical solution to this problem. Long-press the power button for nearly 10 seconds to reset the box. Press the box repeatedly until the screen flashes. The Booting notification will appear on the box once more.X1 Box Stuck In A Restart Loop. This started about 3 weeks ago when I had a power surge in the house due to bad weather. Box powered off and back on Displaying CAST than 1 PSt with “Welcome” displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. After following the instructions to check ...Jan 23, 2022 · In this video I show you how to fix a Xfinity Voice Remote where the Voice is not working. I show you how you can turn the voice control on and off and other... More About Why Is My Comcast Remote Not Changing Channels? • Why is my Comcast stuck on one channel?Yes! The large-button remote is compatible with all Comcast platforms, including X1. Large-button remotes can be ordered via the Accessibility Support Center for Customers with Disabilities. Is voice guidance available for any online or mobile Xfinity TV services?Visit xfinity.com and click the Account icon in the screen’s top-right corner. Click Check Email or Check Voicemail. Enter your Xfinity ID and click Let's go. On the next screen, enter your password and click Sign In. After signing in, you'll be redirected to Xfinity Email, your dashboard for Comcast email and voicemail service.Xfinity Flex is a 4K-capable streaming box that allows you to search your entire entertainment library with the award-winning Voice Remote without switching inputs. You can control your Xfinity xFi service to know what devices are online and pause WiFi access during family time. Plus, you can access 24/7 customer service if you ever need it.Auto-Tuning Channels. Using the remote press the xfinity button. Highlight Settings (the gear icon) and press OK. Highlight Preferences and press OK. Highlight General and press OK. Press the down arrow on the remote and highlight Prefer Best Available Resolution. Then press OK to toggle the feature on or off. Press Exit to finish.2023. 5. 31. ... This Xfinity remote works with the Xfinity Flex TV box. All you need to do is point the remote at the television and press the “Voice” button.On your remote control, click on the Xfinity button. Use the right or left arrow button to highlight Settings then click OK. Using the Down arrow, highlight the Device Settings then click OK. With ...To reset an Xfinity remote, follow these steps: Press and hold the A and D buttons simultaneously for three seconds until the status light goes green. Press 9-8-1. The LED status light should blink blue thrice indicating the remote has been reset.Aug 15, 2023 · Press the HOME button on the remote control. Select Settings. The next steps vary, depending on your TV menu options: Select Remotes & Accessories → Bluetooth Settings → SONY TV RC MIC 001 or SONY TV VRC 001 → Unpair → OK. Select BRAVIA Settings — Voice Remote Control, then select Yes to unpair.After your TV Box has beenconfigured, you'll see the xfinity logo. Back to Top Remote Control Setup and Pairing. The next step to set up your X1 TV Box is to pair your Xfinity Voice Remote with your TV Box. To do this, please see our remote pairing instructions. Once activation is complete, the TV will go directly to live TV programming. Back ... Accessibility Settings lets you to turn on video description, voice guidance, enhanced text readability, manage Closed Captioning services and reset your secondary audio track to the default language (also available in Language and Audio settings). Comcast Labs (X1 only) lets you to test features currently under development for your X1 TV Box.... voice commands if you've got an X1 Voice Remote. This app is included with your Xfinity X1 service. ... guide or use on demand, but being able to turn the volume ...On all Xfinity TV Boxes, audio description can be enabled by turning on Secondary Audio Programming (SAP), which is a secondary language setting that contains the audio description audio track. In most cases, the Spanish-language setting contains the audio track that includes the audio description. If you're experiencing an issue with audio ...Turn Audio Description On From the Accessibility Settings Menu. Press the xfinity button on the remote control from any screen to bring up the X1 main menu.The xfinity button is rectangular and is located above the up arrow key.; Use the xfinity button or the up/down arrow buttons to go to the Settings menu, pictured as a gear icon on the …I did that and the box and went through the setup process again and the box is still stuck on the Voice Guidance screen as before. The agent also told me to contact support if the problem was still occurring that a ticket to tier 2 or sending a replacement box may be in order. ... as I cannot drive the 35 miles to the nearest Xfinity Store due ...I powered off and on again. 2. When powering off the Flex box, I also unplugged the HDMI cable. After doing these things, I powered the Flex back on, while the Flex was showing the initial Welcome screen, take a battery out of the remote and put it right back, press Voice button numerous times, and I finally got to the next setup menu.24.6K Messages. 3 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house.If the xfinity box still says boot after following these steps, try restarting the gateway. To do this, log into the Xfinity account and select Devices. Locate the gateway then click on Restart modem > Start troubleshooting. If you’re having trouble accessing your account, contact customer support for help.Begin Troubleshooting. Log into the Xfinity My Account app on your Apple or Android device, and tap the Voice icon at the bottom of the screen. Tap Troubleshoot. Select the service issue that you are currently experiencing. The connection status of your Xfinity Voice modem will be checked, which may take a few seconds.Jul 7, 2021 · Use the Xfinity button or the up/down arrows to highlight the Settings menu gear icon on the right-hand side. Press OK. In Settings, use the arrows keys to highlight Accessibility. Press OK. 0. 0. We updated our box and remote. Now whenever we go to the guide, the voice prompt starts reading the guide. We want to turn that feature off. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ...The easiest way to turn Voice Guidance on or off is to use voice control. Ensure that the volume is raised on your TV. Press and hold the voice control button on your Voice Remote and say "accessibility" to reach the Accessibility Settings menu.Jul 7, 2021 · Use the Xfinity button or the up/down arrows to highlight the Settings menu gear icon on the right-hand side. Press OK. In Settings, use the arrows keys to highlight Accessibility. Press OK. 0. 0. We updated our box and remote. Now whenever we go to the guide, the voice prompt starts reading the guide. We want to turn that feature off. About Xfinity Box. This Xfinity Box is not different from the typical DVR. However, it features several additional benefits that make it stand tall in a pool of competitors. The Xfinity Box is offered for free by Comcast. However, this mainly comes as part of your Home plan subscription and covers many of the TV requirements.Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ... May 7, 2020 · Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop. To access settings, press the Xfinity button on your remote and arrow over to the gear icon. In Device Settings, there are a few items to consider. In Video Display, you may need to tweak two ...Click "B" to open X1's help menu. With the help menu open, click "B" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification.The talking guide for Xfinity X1 is a Voice Guidanc, A simple, quick way to turn off the annoying guidance voice or audio description, pxd01ani. Our old DTA died and Comcast issued us a Pacer, 24.6K Messages. 3 years ago. @azbmiller wrote: Mine , To change your Accessibility Shortcut: Go to Settings, EASY ANSWER: the accessibility option panel is where u turn on/off the various , Accessibility Settings lets you to turn on video description, voice guidance, enhanced text readability, manage Closed , Secondly, it could just be a case of dead batteries , Press and hold the Voice (Microphone) button while speaking a comman, While watching full-screen video, press the down arrow , How to turn off Comcast voice guidance on Comcast X1 one box., Mar 2, 2020 · Here is how you activate them. Pre, Mar 30, 2022 · If using an HDMI cable to co, New box problem. I received new box and I keep getting a voi, What you need: Amazon Fire TV device. Alexa enabled device, Alexa, distance learning to work-from-home. Get help going v, distance learning to work-from-home. Get help going virtual. Get , intermittent phone issue, no sound. My house phone uses the Xfinity.