May 24, 2019 · Select the B key on your remote to access Accessibility. Select Closed Captioning and press OK to enable it. Select Closed Captioning Options to edit text. Select Exit to close the menu. Like most CC systems, the Xfinity X1 allows you to control some closed captions by changing text size, the color, spacing and style.Let's get that off of there. Have you tried restarting the cable box to clear that or tried saying "Accessibility" to the remote to get the settings for it to pull up? This link shows additional options on how to access the Voice Guidance Setting and has a …Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you’re using an XRA Large Button Voice Remote, you can press and release ... On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK. Favorites (channels that you've added to your Favorites list) Press the Guide button on the lower-left of your remote control's directional arrow pad to ...Issue 1: Xfinity Flex Not Turning On. One of the most common issues users face with Xfinity Flex is that the device doesn’t turn on. Although it may sound disheartening, the problem is nothing but hidden in your HDMI cable or remote. Follow these simple steps to get your Xfinity Flex up and running: Check whether you are using the …24.6K Messages. 3 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house.Feb 18, 2022 · Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds. 24.6K Messages. 3 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house.1. Remove the battery pull tab from the remote. control battery compartment and make sure. your TV, AVR and set-top box are powered. on. 2. Refer to the "Setup Codes for TVs" and "Set-. up Codes for AVRs" sections on the back of. …X1 Box Stuck In A Restart Loop. This started about 3 weeks ago when I had a power surge in the house due to bad weather. Box powered off and back on Displaying CAST than 1 PSt with “Welcome” displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. After following the instructions to check ...Dec 13, 2021 · You can disable unwanted audio descriptions on your Sony FULL LED TV using your remote control: Hit the “Menu” button on your remote. Using the directional arrows, select “Audio Option” or ...There is a resolution some TVs and audio receivers has issues with. (1080p60) Take the Xfinity remote that you use with that X1 box and press “EXIT EXIT EXIT” (3 times fast) then type in on the Keypad “1080” that will change the picture resolution from 1080p60 to 1080i. You can also follow the same steps but instead of typing in “1080 ...How to turn off voice guidance with your Xfinity remote. Shut off Comcast voice guidance. #shorts. A simple, quick way to turn off the annoying guidance voice …Jun 22, 2023 · Voice Guidance loop. Trying to set up replacement box but Do you want to keep Voice guidance message keeps looping. Even after multiple resets and speaking to a rep and having the remote swapped. Issue with replacing box going on 2nd week. Finally a Ticket was created but still no resolution after several days. Jan 31, 2022 · In this video tutorial I show you how to restart the Xfinity Flex Box. Restarting the Xfinity Flex box may help resolve various issues you are having with th... Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart. Restart Using the Power Cord. If your TV Box does not have a Power button (includes XG1v4 DVR TV Boxes and Xi5/Xi6 Wireless TV Boxes): Unplug the TV Box for 10 seconds. Plug the TV Box back in. Restart From Device SettingsConfirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the xfinity button on your remote and selecting ...Apr 9, 2021 · XfinityEva. Thank you for sharing these great articles @BruceK! @ dsumner3 The second one is perfect for deactivating the Voice Guidance using the voice remote which is similar to Flex in that in that it has the voice feature so you can simply hold down the voice control button and say "Voice Guidance". (Press 'OK' to turn Voice Guidance off.) 2023. 5. 31. ... This Xfinity remote works with the Xfinity Flex TV box. All you need to do is point the remote at the television and press the “Voice” button.922 Messages. 3 years ago. I can definitely see how something like that would be annoying. You may just need to restart your cable box by going into the menu (Xfinity button) and selecting "Settings>Device Settings>Power Preferences>Restart".... voice commands if you've got an X1 Voice Remote. This app is included with your Xfinity X1 service. ... guide or use on demand, but being able to turn the volume ...Choose Audio Mode. To access Device Settings : Press the xfinity button on your remote. Highlight Settings (the gear icon) and press OK on your remote. Highlight Device Settings and press OK on your remote. Use the down arrow on your remote to highlight Audio and press OK. HDMI Audio Output (Stereo or Auto Detect) The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.2023. 5. 31. ... This Xfinity remote works with the Xfinity Flex TV box. All you need to do is point the remote at the television and press the “Voice” button.Yes! The large-button remote is compatible with all Comcast platforms, including X1. Large-button remotes can be ordered via the Accessibility Support Center for Customers with Disabilities. Is voice guidance available for any online or mobile Xfinity TV services?I received a box today and am stuck at the voice guidance screen. Others have reported that techs who come to the house have been unable to fix it. Resetting …Feb 18, 2022 · Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds. Oct 12, 2023 · We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.Apparently you can stream all your channels via the Xfinity Roku or FireStick app while you wait for a tech if this doesn’t fix the issue. TV box reset procedure: Using the remote, Hold Pwr button 3 secs. Press OK (center button) Press right arrow, down arrow, then power. Then unplug/replug the box if stuck loading after reboot. Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps! Trust me you will thank me...Click "A" to open X1's help menu. With the help menu open, click "A" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification.How to turn off Comcast voice guidance on Comcast X1 one box. Disable Comcast voice guidance in 20 seconds.Step 1. Press the A button 2 times (triangular sha...I was following the prompts from the box and get stuck at the voice guidance prompt. I used Xfinity chat assistant and they sent signals to my box but that also didn't help. I planned on sending it back. If you can help, that would be great. I opened the app and it told me to download a new app. I didn't see anything that allows me to activate ... Search less and watch more with a better way to stream — Xfinity Flex. A voice-controlled 4K streaming TV Box that puts all your favorite streaming apps in one place on your TV. With Xfinity Flex, you’ll be able to: Stream more than 10,000 free movies and shows. Access your favorite apps like Netflix, Disney+, Amazon Prime Video, and Hulu.The talking guide for Xfinity X1 is a Voice Guidance feature that allows customers with visual disabilities the freedom to independently explore thousands of TV shows and movies. It "speaks" what's on the screen and includes details such as program descriptions to help you decide what to watch. Note: The talking guide is available in both ... XfinityEva. Thank you for sharing these great articles @BruceK! @ dsumner3 The second one is perfect for deactivating the Voice Guidance using the voice remote which is similar to Flex in that in that it has the voice feature so you can simply hold down the voice control button and say "Voice Guidance". (Press 'OK' to turn Voice Guidance off.)Jul 17, 2019 · With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. The award-winning Xfinity Voice Remote makes it’s easier than ever to search across your apps, all in one place. pxd01ani. Our old DTA died and Comcast issued us a Pacer PXD01ANI box as a replacement with a new and much fancier remote. Despite several tech support calls with people I could barely understand, and one home visit by a seemingly knowledgeable tech, we still have a huge problem. The box intermittently (usually once per day) fails to deliver ...Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.pxd01ani. Our old DTA died and Comcast issued us a Pacer PXD01ANI box as a replacement with a new and much fancier remote. Despite several tech support calls with people I could barely understand, and one home visit by a seemingly knowledgeable tech, we still have a huge problem. The box intermittently (usually once per day) fails to deliver ...24.6K Messages. 3 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house.Apr 20, 2020 · Learn two ways to fix most problems with the Xfinity Voice Remote. You’ll need a working Xfinity remote to control your Xfinity X1 wireless TV box. It helps you do basic commands, such as switching your TV box, navigating through channels, etc. Over the years, the latest Xfinity remotes have had fewer buttons than older models due to voice control.. But, you may come across your Xfinity remote having unresponsive buttons or …May 26, 2022 · Voice guides describe menu options aloud to aid the visually impaired. If Voice Guide is enabled, the TV provides voice guides for actions such as changing the channel or adjusting the volume, and reads out information regarding current and upcoming programs, viewing schedules and various content on the Internet, Search and other TV …Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart. Restart Using the Power Cord. If your TV Box does not have a Power button (includes XG1v4 DVR TV Boxes and Xi5/Xi6 Wireless TV Boxes): Unplug the TV Box for 10 seconds. Plug the TV Box back in. Restart From Device Settings Sep 15, 2023 · Restart from My Account Online. Log in to My Account. Scroll down and click on Manage TV. This option is also available on the Services tab. You can also select the specific set-top box to reboot from the Devices tab. Click the Troubleshoot button. Solutions to common issues will be displayed. Click on Continue. If you want to change Xfinity menu from Spanish to English, you'll need to go into the Menu Language Settings. Do this by pressing the Xfinity button on your remote, then choosing the gear icon from the menu options on the screen. Pressing OK will take you to the Settings menu, where you can toggle to Language, press OK again, and use the …May 7, 2020 · Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop. Method 2: Via Accessibility Settings. Let’s see how we can stop a Samsung TV from talking in a few simple steps by navigating to Settings > General > Accessibility > Voice Guide Settings > Voice Guide. For detailed instructions with screenshots, see below. Press the Home Button on your Samsung TV’s Smart Remote Control.Reset Xfinity Box. Finally, if the above methods have not worked out for you, then it is very likely that the problem is caused by your Xfinity box. In such a scenario, you will have to reset the Xfinity box to resolve the issue. In order to reset your Xfinity box, you can simply press and hold down the Reset button on the box for about 5 seconds.Click "B" to open X1's help menu. With the help menu open, click "B" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification.Turning Audio Description On or Off on a Non-X1 TV Box. Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. When Descriptive Video Service is turned off, the Default Audio Track should be set to Channel Default. Mar 10, 2022 · To access Apple TV+ on an Xfinity device, the user can speak to their X1 Voice Remote, which is included with Xfinity set-top boxes. The voice control button is a large, transparent-blue circle underlaid with a picture of a microphone. Holding down this button and saying 'Apple TV+' will open the application.With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. The award-winning Xfinity Voice Remote makes it’s easier than ever to search across your apps, all in one place.All Comcast cable boxes include a remote control when they are rented from Comcast. By default, the remote control is programed to work with the cable box, an RCA television and an RCA VCR. If you have a TV, VCR or DVD player that is made...Then scroll down to Restart > OK and navigateright > Restart > OK. The alternative is to go to Settings > Help > Restart. If xfinity box is still stuck on boot after trying these steps, please call xfinity customer service for assistance. Log into the Xfinity account, then scroll to Manage TV.Prepare for your upcoming move online and stay connected to fast WiFi, TV, and more. Schedule a move. Get help in person. Find an Xfinity store or service center near you. Locate a store. Resolve Xfinity issues without needing a phone call. Pay your bill, get support, or connect with an agent with Xfinity Assistant.The talking guide for Xfinity X1 is a Voice Guidance feature that allows customers with visual disabilities the freedom to independently explore thousands of TV shows and movies. It "speaks" what's on the screen and includes details such as program descriptions to help you decide what to watch. Note: The talking guide is available in both ...1. Remove the battery pull tab from the remote. control battery compartment and make sure. your TV, AVR and set-top box are powered. on. 2. Refer to the "Setup Codes for TVs" and "Set-. up Codes for AVRs" sections on the back of. …Apparently you can stream all your channels via the Xfinity Roku or FireStick app while you wait for a tech if this doesn't fix the issue. TV box reset procedure: Using the remote, Hold Pwr button 3 secs. Press OK (center button) Press right arrow, down arrow, then power. Then unplug/replug the box if stuck loading after reboot.Xfinity Flex is a 4K-capable streaming box that allows you to search your entire entertainment library with the award-winning Voice Remote without switching inputs. You can control your Xfinity xFi service to know what devices are online and pause WiFi access during family time. Plus, you can access 24/7 customer service if you ever need it. Site Map. Products . Overview. Xfinity TV. Xfinity Internet Gigabit Internet Affordable Connectivity Program (ACP)XfinityEva. Thank you for sharing these great articles @BruceK! @ dsumner3 The second one is perfect for deactivating the Voice Guidance using the voice remote which is similar to Flex in that in that it has the voice feature so you can simply hold down the voice control button and say "Voice Guidance". (Press 'OK' to turn Voice Guidance off.)General Troubleshooting Steps for All Xfinity Services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...1.3K Messages. 2 months ago. Hey there, I would be happy to help with your X1 box settings. We definitely want to make sure that your box is set up correctly. Have you tried restarting the box if you are having issues with the question sticking? Is the voice guidance on and are you wanting it to be on or off?Jul 1, 2023 · During Setup, X1 box gets stuck after naming the box and optimizing the sound and video. it moves onto the voice recognition, but will only keep going back to the voice recognition. I have refreshed the system about five or six times, reset the box over ten times. Powered on and off many more times with no change? Reset Comcast Signal from the Help Menu. You can reset the Comcast signal for your TV box using the help menu. Here’s how: Open the Settings menu. Navigate to Help > System Refresh. Choose Refresh Now and hit OK. The cable box will now begin a system refresh. Once it has started, do not turn or unplug the TV box.Apr 9, 2021 · XfinityEva. Thank you for sharing these great articles @BruceK! @ dsumner3 The second one is perfect for deactivating the Voice Guidance using the voice remote which is similar to Flex in that in that it has the voice feature so you can simply hold down the voice control button and say "Voice Guidance". (Press 'OK' to turn Voice Guidance off.) Nov 12, 2014 · Comcast today announced the industry’s first voice-enabled television user interface, a solution that will revolutionize the way its Xfinity TV customers, especially those who are blind or visually impaired, navigate the X1 platform.The "talking guide" features a female voice that reads aloud selections like program titles, network names and time …Sep 8, 2023 · Voice Guidance Loop. Brought a brand new modem/router and Xfinity TV Box to set up today. No one has been able to help for hours. They finally agreed that it is a software issue on their end but after they sent me a text chat that it was corrected...it was not. Help please. Audio description: Refers to audio-narrated descriptions of key visual elements of programming inserted within natural pauses in dialogue. Makes television programs, feature films, and other media accessible to people who are blind or have low vision or a visual disability, creating a richer, more independent experience.Voice guidance is only available on the X1 TV Box at this time. Is voice guidance available in multiple languages? Yes, voice guidance is available in both English and Spanish. To enable voice guidance in Spanish, you can set your Menu Language to Spanish. See more information on the Menu Language. Is there a cost associated with voice guidance?On your touchscreen, tap the gear icon at the top right hand corner of the home screen to open the Settings menu. Tap Accessibility. Enter your master keypad code. Tap the toggle next to Voice Guidance to turn Voice Guidance on. If you tap the Voice Guidance Shortcut checkbox, you will be able to turn Voice Guidance on and off by pressing the ... Mar 21, 2020 · Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Enter 9-8-1 on the remote. If the status light blinks blue twice, the pairing for the remote has been turned off. 0. 2. Restart from My Account Online. Log in to My Account. Scroll down and click on Manage TV. This option is also available on the Services tab. You can also select the specific set-top box to reboot from the Devices tab. Click the Troubleshoot button. Solutions to common issues will be displayed. Click on Continue.Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you’re using an XRA Large Button Voice Remote, you can press and …Jun 22, 2021 · Xfinity Voice Commands Stopped Working. What the title says. My Xfinity remote voice command just stopped working out of the blue. I press the voice command button and I hear a little noise, followed by a prompt on the screen that says "Voice commands aren't working right now. Please try again later." This has been happening for …A simple, quick way to turn off the annoying guidance voice or audio description with your Comcast remote on your DVR box.Yes! The large-button remote is compatible with all Comcast platforms, including X1. Large-button remotes can be ordered via the Accessibility Support Center for Customers with Disabilities. Is voice guidance available for any online or mobile Xfinity TV services? Voice guidance is only available on the X1 TV Box at this time.Oct 2, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it Hub Home Internet Entertainment Free TV & Movies Mobile Smart Home. For parents and guardians of children, learn about managing parental controls for Xfinity Internet, Xfinity X1, apps, and more. Get information on digital safety for your family.Turn Audio Description On From the Accessibility Settings Menu. Press the xfinity button on the remote control from any screen to bring up the X1 main menu.The xfinity button is rectangular and is located above the up arrow key.; Use the xfinity button or the up/down arrow buttons to go to the Settings menu, pictured as a gear icon on the …Click "B" to open X1's help menu. With the help menu open, click "B" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification.If you have an old Samsung TV, you should try the following steps to turn off Voice Guide. Step 1: Press the Menu button on your TV’s remote. Step 2: Go to Settings or Menu > System. Step 3 ...Aug 15, 2023 · Press the HOME button on the remote control. Select Settings. The next steps vary, depending on your TV menu options: Select Remotes & Accessories → Bluetooth Settings → SONY TV RC MIC 001 or SONY TV VRC 001 → Unpair → OK. Select BRAVIA Settings — Voice Remote Control, then select Yes to unpair.Click "B" to open X1's help menu. With the help menu open, click "B" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification. While watching full-screen video, press the down arrow on your Xfinity remote. The transport bar will pop up on the lower third of the screen. Press the left arrow twice to highlight the audio description on/off option on the screen (the audio description logo). Press OK to turn audio description on or off.May 13, 2023 · I received a box today and am stuck at the voice guidance screen. Others have reported that techs who come to the house have been unable to fix it. Resetting the box and pressing the letter B haven’t worked. I was happy with my service and did not want this new box. Really frustrated. Oct 26, 2022 · Secondly, it could just be a case of dead batteries m, Jun 22, 2021 · Xfinity Voice Commands Stopped Working. What the title says. My Xfinity remote v, Remote Functions ; Power Key. Turns your cable box, TV, and Audio devices on and off ; Navigation Keys. XF, May 7, 2020 · Support will have no usual fix as the box is in an endless bo, Click "B" to open X1's help menu. With the help m, Solution. 07-14-2022 11:57 AM in. Since that did not help I would recommend making sure that all devices are u, How To Use Xfinity Comcast Cable with XR15 (Upgrade from XR11) Voice Control Remote for X1, Xi6, Xi5, Its not in the most ventilated space but its pretty dang warm a, Its not in the most ventilated space but its pretty , Remove TV and Audio Receiver Control. Press the Setup button on the r, Voice and internet services (in bridge mode) are not affected , distance learning to work-from-home. Get help going virtual. Get the , Turning Audio Description On or Off on a Non-X1 TV Box. Pr, Voice and internet services (in bridge mode) are not affected , Oct 9, 2020 · 24.6K Messages. 3 years ago. @JamesKoeppel , Ask Xfinity. Chat with Xfinity Assistant. Support Site Language: En, Apr 14, 2020 · 24.6K Messages. 3 years ago. @azbmiller wrote: M, The talking guide for Xfinity X1 is a Voice Guidance featu.